Director Content, Marketing & Communications

Marketing & Communications Worcester, Massachusetts


Description

Position at UMass Memorial Health Care


Everyone is a Caregiver

 

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 203348
Title: Director Content
Department: Marketing & Communications
Shift: Days
Hours: 40 hours
Shift Length: 8 hours

This is an excellent career opportunity for a strategic healthcare marketing and communications manager to join a high-performing, committed team of experts advancing the work of the largest healthcare system in Central and Western Massachusetts, UMass Memorial Health Care (UMMHC). The system includes UMass Memorial Medical Center, HealthAlliance-Clinton Hospital, and Marlborough Hospital, UMass Memorial Medical Group, and Community Healthlink, the region’s largest behavioral health agency, and home health and hospice.

Position Summary:

Reporting to UMMHC’s Vice President of Marketing and Communications as a contributing member of the marketing and communications leadership team, the Director of Content will develop and manage a best-practice communications and content marketing program for UMMHC as well as support system and entity leaders in implementing comprehensive, effective communications plans. Specific responsibilities include developing/implementing strategic communications that drive employee engagement and support cultural and business transformation, and that build the organization’s brand and market position; coordinating tactical execution with public/media relations and marketing team members across vehicles – collateral, advertising, direct mail, email, PR, internet, events, etc. – and measuring effectiveness and ROI. The selected candidate will support the VP with planning, operations, budgets, and staffing; serve as expert counsel to system members/clients, affiliates, business partners, and physician leadership; and manage the internal content team and outside contract consultants/agencies in furthering strategic goals and expectations.

Requirements:

Bachelor’s degree (Master’s preferred) in related discipline; 7+ years’ progressive experience leading marketing and communications programs, preferably in healthcare; a record of accomplishment in strategic content marketing, including communications planning and execution, creative concept development, and strategic messaging/positioning. The ideal candidate is a superb writer with presentation skills and proficiencies in digital, social, inter/intranet communications; motivated and self-directed; a proven strategic problem-solver, influencer, and relationship manager with a results orientation; and a demonstrated trusted advisor.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday. We’re striving to make respect a part of everything we do at UMass Memorial – for our patients and for each other.

This is a retained search of Exceptional Executive Search. For more information contact: Nicole Gakidis at ngakidis@eesrecruit.com or Mary Ann Botelho at mabotelho@eesrecruit.com.

Standards of Respect:

Standards of Respect
We’re striving to make respect a part of everything we do at UMass Memorial – for our patients and for each other. We’re expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday.


As an equal opportunity and affirmative action employer, UMMHC recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.