Clinical Integration & Patient Flow Coordinator

Nursing Worcester, Massachusetts


Position at UMass Memorial Medical Center

Everyone is a Caregiver


At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 202508
Title: Coord, Clinical Integration ; Patient Flow
Department: Emergency Department
Posting Date: June 15, 2020
Shift: Days
Status: Exempt
Union: Non-Union
Hours: 32 hours
Shift Length: 8 hours
Location: UMass Memorial Medical Center – University Campus

Primary pediatric based position to support quality patient care and patient flow with cross coverage to the adult Emergency Department. Qualified candidates must have previous progressive leadership experience and a minimum of two years critical/acute care pediatric nursing experience.

Position hours from 11a – 7pm including every third Sunday.  On call leadership rotation for pediatric and adult Emergency Department required.  BLS, ACLS and PALS required.  TNCC and ENPC preferred.

Position Summary:

The Clinical Integration and Patient Flow Coordinator is responsible for directing and coordinating the patient’s progression through the acute care hospital in collaboration with the intradisciplinary care team. This includes the acute care admission, the inpatient stay and discharge stages.Major Responsibilities:
  • Leads daily, multidisciplinary care rounds on each patient, promoting interdisciplinary communication and progression of patient–centric plan of care.
  • Works in close collaboration with the unit nurse manager to establish priorities and goals.
  • Coordinates team huddles during the day and in the evening to review new admissions, patient progression towards goals and discharge plan. Reports huddle outcomes to unit manager.
  • Collaborates with the Nurse Manager/Nursing Supervisor to provide staff based on staffing plans, census and acuity of the unit.
  • Assist the Resource/Charge nurse during off shifts and weekends to staff the unit based on census, acuity and staffing plans.

Position Qualifications:



Graduate of an accredited School of Nursing. Current Massachusetts Registered Nurse licensure and registration required.


Bachelor's degree in Nursing.



Minimum of two years related clinical experience and at least one year experience in the clinical preceptor and/or resource role. If no BSN degree, must have prior nursing management experience. Demonstrated leadership experience. Excellent verbal and written communication skills.


Management/Supervisor experience.

Standards of Respect:

Standards of Respect
We’re striving to make respect a part of everything we do at UMass Memorial – for our patients and for each other. We’re expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday.

As an equal opportunity and affirmative action employer, UMMHC recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.