Administrator, Solid Organ Transplant Program

Surgical Services Worcester, Massachusetts


Position at UMass Memorial Medical Center

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.
We have engaged Transplant Leadership Institute for this search, a member of their team will be in touch with you. 

Requisition #:  191808
Title:  Administrator, Solid Organ Transplant Program       
Department:   Solid Organ Transplant
Posting Date:  February 14, 2019
Status:  Exempt
Shift:  Days
Hours:  40
Location:  UMass Memorial Medical Center - University Campus

Flexible hours required to meet the administrative support requirements for the program.
Position Summary:
Under the general supervision of the Senior Director, Ambulatory Specialty Services, is responsible for directing and coordinating the development, administration, organization and control of organ transplantation services. Ensures and facilitates open communication with all staff, to promote improved performance within the service line of Solid Organ Transplant.  Serves as a liaison among the surgeons, physicians, residents, managers, nurses, and administration. Reports directly to the Senior Director Solid Organ Transplant and works with the Chief of Solid Organ Transplant, Medical Directors and Senior Vice President of Surgical Services, on the growth and development of the program. Key areas of focus include quality and regulatory, marketing, third party payers, and service line growth and development.
Position Qualifications:
Bachelor’s Degree in Nursing, Health Care Administration or Biological Science required, plus a minimum of five years experience in a major hospital in health administration. Must have thorough knowledge of regulations, principle, practices and procedures involved in organ donation, recovery and transplant.  Must have thorough knowledge of the laws and regulations and codes of the regulation agencies such as Joint Commission of Hospital Accreditation and the Department of Health related to organ donation and transplantation.  Must have good knowledge of regional health care facilities and community groups which will be helpful in securing donors and transplant candidates.  Must be able to deal effectively with diverse professional and administrative personnel.
Knowledge of Healthcare delivery systems and financial planning and forecasts of Healthcare operations required.  
Demonstrates visionary, innovative and creative thinking in planning.
Strong interpersonal skills necessary to communicate and interact with all levels of management. Demonstrated ability to handle multiple priorities, to work autonomously and organize, coordinate and monitor project work. 
Must maintain current Massachusetts licensure if required.
Major Responsibilities:
Identifies and evaluates quality improvement project initiatives with the Chief of Transplant, Senior Vice President of Surgical Services and Senior Director of Solid Organ Transplant.
Collaborates with physicians, nurses, and other health team members in the development and implementation of policies, procedures, standards of practice, and standards of patient care, which effect transplant patient outcomes.
In conjunction with key stakeholders, participates in strategic and operational planning to design, implement and evaluate programmatic needs.
Develops operational strategies for the implementation of organ transplant units, mechanisms to insure programmatic targets and planned transplant programs.
Insures through regular inspections the Transplant Programs are in compliance with all standards and regulations as set forth by Joint Commission and the Department of Health.
Participates in the annual budgeting process. Develops and recommends the budgets for supplies and equipment for organ transplant services.
In collaboration with Chief of Transplant, Senior Vice President and marketing, seeks opportunities for program development partnerships and other business arrangements leading to growth and sustained market share.
Develops in collaboration with Chief of Transplant, an operational organ recruitment program, including educational and outreach programs, in order to meet required organ procurement goals.
Develops a multi-disciplinary system to monitor organ procurement, statistics and medical case review and implements systems for improvement.
Coordinates program performance improvement processes including preparation, analysis and submission of required reports to ensure regulatory compliance.
Identifies quality and research initiatives related to the Solid Organ Transplant patient population. Works with peers to develop and implement quality and research projects for the Solid Organ  Transplant program to improve quality outcomes.
Serves as a liaison with professional and community organizations by serving on boards, committees and other activities as required.
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
We’re striving to make respect a part of everything we do at UMass Memorial – for our patients and for each other. We’re expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday.

As an equal opportunity and affirmative action employer, UMMHC recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

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