Clinical Medical Asst, Fitchburg Family Practice; Per Diem

Nursing Support Fitchburg, Massachusetts


Position at UMass Memorial HealthAlliance-Clinton Hospital

Everyone Is a Caregiver.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Title:  Clinical Medical Assistant 
Department:  Fitchburg Family Practice 
Requisition #:   204962
Hours: Per Diem
Shift: Monday through Friday, 8-hour shifts with variable start/end time
Union: SEIU
Posting Date:  08/21/2020
Status:  Non-exempt/Hourly 
Location: HealthAlliance - Fitchburg Campus
HealthAlliance-Clinton Hospital is part of the UMass Memorial Heath Care system.  We’re committed to improving the health of people in our community through excellence in care and comprehensive health services.  Promoting healthy lifestyle habits, we serve as a role model by having a tobacco and smoke free campus and hiring nicotine free employees.  By exploring careers with us, you are committed to giving your best to our patients, our community and everyone working on our HealthAlliance-Clinton Care Team. Whatever your career choice, know that at HealthAlliance-Clinton Hospital you can make a difference.


Provides patient care by assisting with the implementation of care plans.Takes and records vital signs such as blood pressures, temperatures, height, weight, etc. Performs EKG’s, assists physician and others with clinical procedures such as urine cultures, pregnancy tests, throat cultures, etc.Draws blood. Performs a variety of clerical functions to support office functions.



Job duties specific to this position:

Provides patient care. Assesses health status, implements care plans, documents interventions and evaluates patient progress following standard procedures.

Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG's. Documents intake questions. Assists physician and others in clinical procedures as required or directed. 

Performs basic office laboratory procedures such as urinalysis, urine culturepregnancy tests, throat cultures and related procedures. Draws blood as required or directed.

Returns patient calls and documents in patient record as required or directed by the RN or physician.

Obtains laboratory results. Ensures results are brought to the attention of the physicians and others as appropriate.

Maintains records, reports, logs and other statistical information as required or directed.

Performs a variety of clerical duties such as typing, filing, scheduling appointments, making phone call and related duties as required or directed.

Maintains assigned departmental and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.

Job duties for all positions:

Takes responsibility for ensuring that all work outcomes satisfy the HealthAlliance-Clinton Four Pillars: Finance, Quality, Service Excellence and People.

The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospitals and serve as a role model for the CARES- It Happens Here customer service initiative.

Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.

Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.

Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.

Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards and dress code.

Complies with established environment of care/safety policies and procedures and all health and safety requirements.

Maintains, and fosters, an organized, clean, safe work environment.

Actively contributes to the development and application of process improvements.

Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.

Demonstrates respect for the diversity of patient and employee populations. Supports and encourages diverse points of view, work and lifestyles.

Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.

Demonstrates respect for the diversity of patient and employee populations. Supports and encourages diverse points of view, work and lifestyles.

Performs a variety of related duties as assigned.


Knowledge of office and laboratory procedures required.


High School diploma or equivalent preferred, plus completion of accredited program in Medical Assisting at an accredited school.


Minimum of three years of relevant experience is preferred. 

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.


Certification as a Medical Assistant is required within 6 months of hire and must be maintained.

Standards of Respect: