- Executive Management
- Facilities & Maintenance
- Finance & Revenue Cycle
- Food Services
- Human Resources
- Information Systems
- Laboratory & Clinical Technicians
- Legal & Compliance
- Marketing & Communications
- Medical Records/HIM
- Nursing Support
- Professional Admin/Clinical
- PT/OT/Speech Therapy
- Respiratory Therapy
- Surgical Services
Why UMass Memorial Health Care
Everyone Is a Caregiver.
At UMass Memorial Health Care, everyone is a caregiver. No matter the responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day.
Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles. And helping hands.
We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, every day.
Visit www.everyoneeveryday.org to get to know our caregivers.
Who We Are—Our Mission of Care
Through the work of everyone, every day, UMass Memorial is committed to improving the health of the people in our diverse communities of Central New England through culturally sensitive excellence in clinical care, service, teaching and research.
Who We Strive to Be—Our Vision for the Future
As one of the nation's most distinguished health care systems, UMass Memorial will provide leadership and innovation in seamless health care delivery, education and research—all of which are designed to provide exceptional value to our patients. Through the work of everyone, every day, we will continue striving toward our True North mission of becoming the best place to give care and the best place to get care.
Standards of Respect
How we interact with each other, our patients and their families makes a difference. That’s why we created clearly defined expectations for how we will interact with each other at UMass Memorial Health Care. Our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind, originated from a grassroots effort led by a group of dedicated caregivers seeking to establish how we wanted to treat our patients and one another. If you share these standards of respect, we hope you will join our team and help us make respect our standard for everyone, every day.
Diversity and Inclusion
In line with our standards of respect, we value the diversity and cultural backgrounds of both our patients and our caregivers. Diversity at UMass Memorial is an integral part of our core mission, values, strategy and key initiatives. In partnership with University of Massachusetts Medical School, our academic partner,
- Our commitment to diversity and cultural awareness includes a wide range of events and programs that help us shape our future through inclusion.
- Our diversity initiatives revolve around engagement, an inclusive academic learning environment, cultural education, community outreach and talent management. View Our Diversity Initiatives
Encouraging our caregivers to share and implement their ideas is another way we engage our staff and help us reach our True North goal: to become the best place to give care and the best place to get care. We’ve implemented over 40,000 ideas (and counting!) across our health system and we hope you’ll help us on our way to the next 40,000. At UMass Memorial, no idea is too big or too small to help make our organization the best place possible for our patients and our caregivers. Read our Everyday Innovators blog to learn more about innovation at UMass Memorial.
Living in the Area
For the caregivers of UMass Memorial, Central and Western Massachusetts is much more than a “service area.” It’s a place they’re proud to call home — the very heart of New England, featuring a resurgent Worcester and a surrounding ring of friendly suburbs.
Access the Education
Central Massachusetts has some of the strongest public-school systems in the nation. In addition to the 47 public schools and 20 private schools for primary and secondary education, Worcester is also home to 13 colleges and universities. This infusion of students, athletics, concerts, exhibitions and special performances put the city in a league of its own.
Explore New England
Worcester’s convenient location—minutes from the Mass Pike and I-495—offers caregivers and their families rapid access via highway and commuter rail to the history and excitement of Boston, the beaches of Cape Cod, and skiing and hiking in the Berkshires, the White Mountains of New Hampshire and the Green Mountains of Vermont.
Enjoy the Lifestyle
Beyond the city, Central Massachusetts offers caregivers and their families a wealth of rewarding lifestyle options. From such affluent suburbs as Hopkinton and Harvard to dozens of quiet, rural communities, the region presents a wonderful and varied range of settings — all at a fraction of the cost of living associated with the Boston area.
Things to Do in Worcester
Deemed the new “it” city, Worcester offers great diversity that contributes to the cultural vitality of the region. With world-renowned museums, concert halls, theaters and galleries, as well as diverse performing groups, ethnic festivals and artists of every discipline, you’ll always find something great to do and see in Worcester.
The Famous “Restaurant Row” on Shrewsbury Street and the annual Taste of Shrewsbury event have made Worcester a culinary destination, with over 100 restaurants opening in the past two years.
Festivals and Events
Farmers Markets, the Worcester Pride Festival, the St. Patrick’s Day Parade, the Latin American Festival, the Festival of Lights and New England VegFest highlight some of the area’s best celebrations.
Much, Much More
Worcester also offers a burgeoning local shopping scene, over 62 parks, great transportation options including the Worcester Regional Airport, and a low cost of living.
Being a caregiver at UMass Memorial Health Care is about helping people and going that extra mile in caring for our patients and each other. It is thanks to our dedicated caregivers that UMass Memorial Health Care is the leading health care provider in Central Massachusetts. In return, we work hard to meet the health and wellness needs of our caregivers and their families. We do this by offering a comprehensive suite of benefits, compensation, development and recognition programs to ensure you’re well taken care of throughout your career at UMass Memorial. We value everything you do, every day. And we are here to care for you. Hover over the below tiles to learn more.
UMass Memorial Health Care is the largest health care system in Central Massachusetts. We are the clinical partner of UMass Medical School, with access to the latest technology, research and clinical trials.
In addition to our network of fully accredited hospitals throughout the state, UMass Memorial Health Care offers the region’s largest physician network. From our partnership with the University of Massachusetts Medical School and its Nobel Prize-winning faculty to a growing list of well-deserved certifications and awards, UMass Memorial is rapidly building a national reputation as one of the most dynamic and exciting destinations for physicians.
A three-campus, 834-bed academic medical center and the only Level One Trauma Center in Central Massachusetts, providing renowned specialty care in cancer, cardiovascular medicine, emergency medicine, pediatrics, orthopedics, women’s health and dozens of other fields.
UMass Memorial Medical Group, the health care system’s faculty practice, is a multispecialty group practice with 1,100 physicians and 1,100 non-physician staff members. It’s one of the largest and most diverse medical groups on the East Coast.
The Medical Group serves as home for the majority of the clinical faculty for the University of Massachusetts Medical School. Comprised of distinguished medical experts with international reputations, members of the Medical Group are educating tomorrow’s physicians and working on the treatments and cures that are advancing medicine.
This three-campus, 163-bed community hospital is a not-for-profit, full service, acute care hospital that serves the communities in North Central Massachusetts and Southern New Hampshire. As a member of UMass Memorial Health Care, HealthAlliance-Clinton Hospital offers direct access to the advanced medical technology and specialty services that are part of the region’s academic medical center. Its Fitchburg Campus features the most comprehensive, state-of-the-art cancer center in North-Central Massachusetts and Southern New Hampshire.
A 79-bed hospital featuring a 10,000-square-foot Diagnostic Imaging Center, one of the most advanced of its kind in Boston's MetroWest region.
Patients can also access convenient, skilled medical care when their primary care provider is not available through UMass Memorial Health Care-affiliated urgent care centers.