Certified Medical Assistant (67 Belmont Neurology) 40 hours days

Nursing Support Worcester, Massachusetts


Position at UMass Memorial Medical Group

Everyone Is a Caregiver.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 223393

Title: Certified Medical Assistant

Department: Neurology

Location: UMass Memorial Medical Group: 67 BELMONT STREET, WORCESTER, MA

Grade: ADM6

Shift: Days

Status: Non-Exempt

Union: SHARE

Hours: 40

Shift Length: 8

Monday - Friday 8:00 am - 4:30 pm. Exact times may vary based on operational need.

$3000 sign-on bonus, new hires only

Position Summary:

Provides patient care by assisting with the implementation of care plans. Takes and records vital signs such as blood pressures, temperatures, height, weight, etc. Performs EKG’s, assists physician and others with clinical procedures such as urine cultures, pregnancy tests, throat cultures, etc. Draws blood. Performs a variety of clerical functions to support office functions.

Major Responsibilities:

  1. Provides patient care. Assesses health status, implements care plans, documents interventions and evaluates patient progress following standard procedures.
  2. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG's. Documents intake assessment. Assists physician and others in clinical procedures as required or directed. Performs other basic clinical procedures such as venipuncture. Prepares, documents and administers non-intravenous injections as directed.
  3. Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, monospot, pregnancy tests, throat cultures and related procedures. Draws blood as required or directed.
  4. Triages medical calls as per office protocol. Returns patient calls and documents in patient record as required or directed. Calls prescription and refills as directed. Document prescription calls.
  5. Reviews laboratory results. Ensures abnormal results are brought to the attention of the physicians and others as appropriate.

Position Qualifications:



  • High school diploma or equivalent.
  • Certification or registration as a Medical Assistant or Medical Office Assistant from ARMA, AAMA, AAHA, AMT, NHA, National Center for Competency Testing or the Monty Technical School.
  • If certification is not available upon hire/transfer, a Medical Assistant credential must be obtained within 12 months from date of hire/transfer. If credentialing is not obtained within 12 months of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. 
  • Once certification is obtained this certification or registration must be maintained.


  • BLS Certification



  • Knowledge of office and laboratory procedures.
  • Must be able to read, write, and communicate in English in a clear and concise manner.
  • Must utilize proper safety techniques and body mechanics in all work-related activities.
  • Must have strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the clinic and provide exceptional service to patients.
  • Must have proven problem-solving abilities for routine situations and request assistance from identified resources when needed.
  • Must be able to remain calm when under stress or in emergency situations.


  • Minimum of three years of relevant experience.
  • Medical terminology and computer skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Standards of Respect: