Nursing Worcester, Massachusetts


Position at UMass Memorial Medical Center

Everyone Is a Caregiver.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 216054

Title: NESS

Location: UMass Memorial Medical Center

Posting Date: July 28, 2021

Shift: Days

Status: Exempt

Hours: 32

Shift Length: 8

Position Summary:

Responsible and accountable for assessing, planning, organizing, implementing, and evaluating the staff development and educational activities designed to address identified or anticipated needs of learners for assigned area(s). Assures the quality of patient care, and clinical practice progression on assigned cross-campus unit(s) through the assessment, coaching, and development of the nursing staff and collaboration with interdisciplinary care team. This includes the all aspects of clinical practice, patient care, workplace safety, and the outcomes of care patients receive. Participates in the development and implementation of educational programs for the entire Nursing Department. 

Major Responsibilities:

Clinical Practice & Patient Experience:

  • Participates in the development of goals, objectives, policies and procedures for efficient departmental operations.
  • In collaboration with other unit-based leadership, coordinates team huddles during the day and in the evening to review new admissions, patient progression towards goals and discharge plan, to improve access and facilitate patient transitions.
  • Responsible for communicating, educating and monitoring changes to clinical practice and expectations including reviewing documentation, providing additional support to staff and reporting ongoing non-compliance to the Nurse Manager.

Leadership/Management, Human Resources

  • Acts as a member of the nursing leadership team by participating in interview panels, orientation, annual regulatory and clinical competency requirements. Reports unprofessional or unsafe practice to the Nurse Manager.
  • Assists Manager and/or designee to ensure the department complies with hospital established policies, regulatory, quality assurance programs, safety, and infection control policies and procedures.

Quality, Safety and Experience Improvements

  • Promotes a culture of safety within the organization.
  • Reports out on all entered Safety Intelligence Reports; Responsible for initial review and investigation and escalate serious reportable events (SRE) immediately to the Nurse Manager

Position Qualifications:



  • Bachelor’s degree in Nursing, Education, or related healthcare field.
  • Currently holds an active RN license in the State of Massachusetts.
  • Maintains a current BLS instructor card


  • Master’s degree in Nursing, Education, or related healthcare field.



  • Must have at least 3 years of clinical nursing experience with at least 1year experience in clinical preceptor and/or charge nurse role.
  • Demonstrated leadership experience.
  • Excellent oral and written communication skills. 
  • Knowledge of word processing, spreadsheet, and presentation computer software.
  • Position requires frequent use of the computer, keyboard and printer; educational equipment such as teaching manikins, simulators, LCD projectors, etc.; and reading of printed materials


  • A minimum of 3 years of experience in teaching highly desired.
  • Process improvement experience. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Standards of Respect: