Director Home Health Hospice Billing

Finance & Revenue Cycle Worcester, Massachusetts Leominster, Massachusetts


Position at UMass Memorial Health Care

Everyone Is a Caregiver.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 213693
Title: Director Home Health Hospice Billing
Location: UMass Memorial Medical Center
Posting Date: April 9, 2021
Shift: Days
Status: Exempt
Hours: 40
Shift Length: 8
Position Summary:
The Director of Home Health & Hospice Billing is responsible for support, coordination and management of all functions related to the Home Health & Hospice Billing department. The Director uses broad knowledge of contemporary and best practice operational and management processes to achieve results that support the organization’s mission.
Major Responsibilities: 

  • Demonstrates effective leadership skills of delegation, organization, and coordination in managing the daily operations of departments within the position’s span of responsibility.
  • Develops, reports, and utilizes performance metrics to continually improve quality and operating efficiency. Uses data to measure results against established Home Health and Hospice Key Performance Indicators (KPIs) and goals.
  • Uses lean methodology, implements process improvement techniques to meet KPIs.
  • Reviews trends in Home Health and Hospice edits to ensure reporting and feedback mechanisms are in place for the root cause stakeholder.
  • Meets and communicates with direct reports on a regular basis. Provides updates on existing initiatives, new priorities and departmental updates that impact the team. Escalates issues as appropriate.
Position Qualifications:
  • Bachelor’s degree.

  • Seven to ten years of experience in health care revenue cycle management with at least five years in a supervisory or managerial role.
  • Recent experience in home health and hospice.
  • Strong computer skills with proficiency in Microsoft Applications.
  • Goal oriented with high standards for quality and performance.
  • Ability to perform assigned tasks efficiently and in timely manner.
  • Ability to work collaboratively and effectively with people. Exceptional communication and interpersonal skills.
  • Previous Epic experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Standards of Respect: