Manager of Retirement and LOA Program

Human Resources Worcester, Massachusetts


Position at UMass Memorial Health

Everyone Is a Caregiver.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 216239
Title: Manager of Retirement and LOA Program
Department: HR Benefits
Location: UMass Memorial Medical Center
Posting Date: 7/29/2021
Shift: Days
Status: Exempt
Hours: 40
Shift Length: 8
Position Summary:
Reports to the Benefits Director and is responsible for planning, development and overall management of physician and non-physician leave of absence and retirement programs, as well as developing, editing and maintaining department policies and procedures.  Assists Director with the design and management of leave of absence and retirement programs and conducts annual audits to ensure compliance as it relates to non-physician and physician populations. Provides consultation to management and Human Resources regarding leave of absence and retirement programs, policies and practices.  Ensures compliance with all applicable federal and state regulations including filing of 5500’s and the distribution of SAR’s etc.  Manages the leave of absence and retirement of HR staff members.
Major Responsibilities: 
  • Manages functions and provides expertise in the areas of short-term and long-term disability, Federal Family and Medical Leave Act (FMLA), Massachusetts Maternity Leave Act (MMLA), Small Necessities Leave Act (SNLA), Worker’s Compensation Leaves, Uniformed Services Employment and Re-Employment Rights Act (USERRA), and any other leaves mandated by federal or state regulations, collective bargaining agreements, or policies. Manages annual audits for all retirement plans.
  • Manages all retirement plans for physicians and non-physician staff including: defined contribution pension plan, 401(k), 403(b), 457(b) and pension restoration plans, in compliance with state and federal regulations. Reviews all pension calculations for accuracy and consistency and assures data is updated and maintained with third party administrators.
  • Serves as resident expert on UMMHC leave policies, retirement policies, collective bargaining agreements, and current LOA/Retirement practices. Ensures that processes are consistent and within scope of collectively bargained agreements.  Reviews and updates HR policies relating to leave of absence or retirement. Provides periodic training for labor relations and business partners.
  • Identifies areas for process improvement opportunities and oversees development and definition of standards for new processes organization-wide. Partners with key stakeholders to build strong relationships to execute strategy. Establishes a structured management-centered problem solving approach. 
  • Manages communication and training for LOA and retirement plans for the organization. Creates and improves related training sessions, brochures, and fact sheets and improve communications across UMass Memorial.
Position Qualifications:
Required License/Certification/Education:
  • Bachelor’s degree in Business Administration
Required Experience/Skills:
  • Three to five years’ Human Resource experience or equivalent is required
  • Two years supervisory experience
  • Thorough knowledge of FMLA and retirement related legislation.
  • Solid background administering Defined Pension plan required
  • Solid computer skills utilizing Excel, Word, Power Point
  • Excellent written and oral communication, analytical, problem solving and interpersonal skills
  • Must be able to communicate with all levels of employees and management.
  • Must have the ability to coach, mentor and train staff.
  • Must have proven experience in identifying, assessing and resolving complex issues/problems.
  • Case management experience
  • Experience with collectively bargained agreements
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Standards of Respect: