Clinical Risk Manager 40 hours days

Legal & Compliance Worcester, Massachusetts Worcester, Massachusetts


Position at UMass Memorial Health

Everyone Is a Caregiver.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 228906

Title: Clinical Risk Manager

Department: Clinical Risk Management

Location: UMass Memorial Medical Center: University Campus

Posting Date:  6/16/2022

Shift: Days

Status: Exempt

Hours: 40

Shift Length: 8

Primary focus outpatient areas and CMG. Travel between hospitals and support inpatient areas as back up required.

Position Summary:

Responsible for UMMMC’s risk management activities of identifying quality of care, patient safety, medication safety, regulatory and risk management issues and concerns by applying applicable knowledge and principles of clinical care, standards of care, patient safety, quality improvement and risk management. Participates in UMMHC System Risk Management activities. A major focus is on potential medical malpractice and general liability claims at UMMMC. Responsible for identifying and implementing measures to improve patient safety and quality of care and decrease/limit risk.

Major Responsibilities:

  • Responsible for applying the risk management process of identifying risks, setting priorities, and treating the risks through elimination, prevention, reduction and transfer.
  • Responsible for identifying incidents with potential for liability and financial loss, using loss prevention monitors, including occurrence (incident reports), focused occurrences and patient complaints.
  • Conducts investigations of incidents/ adverse events with quality of care, systems, regulatory and/or potential liability questions and concerns.
  • Reviews daily occurrences through the on-line occurrence reporting system, aimed at identifying significant events, as well as patterns and trends, in order to identify and facilitate appropriate risk management and quality improvement interventions.
  • Serves as a resource and consultant for physicians, residents, patient care representatives, and other UMMMC staff on risk management/loss control/loss prevention strategies. Conducts independent clinical department risk assessments and presents findings to department leadership. 

Position Qualifications:



  • Minimum of 5 years clinical experience and a minimum of 3 years experience in Healthcare Risk Management, preferably in an academic medical center.
  • Current unrestricted driver’s license.


  • Registered Nurse with Bachelors’ Degree.
  • Master’s Degree in health-related field or MBA.
  • CPHRM or other Risk Management certification.



  • Must be able to demonstrate knowledge and experience in fundamentals of quality improvement, patient safety and risk management.
  • Proven ability to function independently and communicate effectively at all levels of an organization required.
  • Must have strong organizational, analytical and computer technology skills.


  • Database experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Standards of Respect: