Administrative/Clerical Worcester, Massachusetts


Position at UMass Memorial Medical Group

Everyone Is a Caregiver.

At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday.

Requisition #: 212874
Title: Department Assistant
Department: Hospital Medicine
Location: UMass Memorial Medical Group -  University
Grade: 10
Posting Date: March 2, 2021
Shift: days
Status: Non-Exempt
Union: non-union
Hours: 40
Shift Length: 8
Position Summary:
The Department Assistant is responsible for a variety of clerical and administrative support services essential to the daily operations of the department. Participates in special projects and initiatives. Manages assigned projects. Maintains databases and reports.
Major Responsibilities: 

  • Under the direction of the department management, coordinates a variety of administrative assignments. Ensures timely processing and documentation for various administrative programs.
  • Maintains databases and spreadsheets to capture information for various assignments and reporting purposes. Reconciles data to ensure accuracy and completeness. Researches and resolves all data gaps.
  • Provides administrative support for the department and for projects which may include arranging meetings and conferences, producing a variety of correspondence and reports, and related clerical support duties including, but limited to, receiving phone calls and messages, ordering, copying, filing, faxing, and opening, sorting and distributing department mail.
  • May serve as subject matter expert for the department policies and procedures.
  • Ensures adequate inventory of office supplies and basic maintenance of office equipment. Coordinates the timely repair of office equipment. Ensures basic set up and maintenance of office personal computers and associated equipment. Ensures timely service.
Position Qualifications:
  • High school degree or equivalent
  • Associates degree
  • Minimum two (2) years of related department administration experience
  • Strong written and verbal communication skills
  • Demonstrated analytical, problem solving, and documentation skills
  • Previous experience with database software
  • Ability to use standard computer software packages and applications
  • Knowledge of medical terminology 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Standards of Respect: