Equipment Installation Coordinator
Description
Working with a small friendly team, you will provide a courteous, efficient, and effective service, which maintains UCC’s positive company image through maintaining high standards of customer communications.
The Role:
- First line support for customers’ arranging coffee machine installations.
- Support our sales team processing customer orders.
- Customer point of contact for equipment requests and answering queries.
- Plan equipment allocations, working closely with internal teams.
- Review stock management to ensure relevant coffee machine equipment is available.
- Maintain customer database to ensure system data is accurate and aligned.
- Assist the team with projects and adhoc tasks as required.
The Person:
- Passionate about providing great customer service
- Able to answer queries concisely via the telephone and email
- Ability to work under pressure and handle challenging situations
- Attention to detail and strong data entry skills
- Confident user of Microsoft Office application (Excel)
- Hybrid working available after probation
Salary: up to £26k + 25 days holiday + Pension + EAP + Life Assurance + other Company benefits.