Conversion Manager
Description
The Conversion Manager oversees data conversion projects by defining scope with stakeholders, managing and mentoring a team of conversion programmers, and ensuring alignment with implementation processes. Key technical requirements include PL/SQL experience and strong understanding of database structures, while the role demands excellent communication skills to bridge technical and business teams. The position involves establishing Agile procedures, meeting conversion deadlines, and continuously improving processes to reduce project complexity.
Responsibilities
- Works with stakeholders to define and control conversion scope.
- Develop and execute comprehensive strategies to improve conversion framework and QA processes.
- Establish KPI’s, track key metrics, and create reports to monitor quality and progress for all projects.
- Research and define strategy for leveraging Cloud Native ETL applications.
- Ability to review and understand PL/SQL code.
- Manages team members: coaching, one on one’s, goal setting, reviews, hiring, etc.
- Works closely with implementation management to ensure teams and processes align.
- Answers conversion questions regarding future sales.
- Assists team members with efficient and effective conversions.
- Has a strong understanding of specific business application and table structure.
- Ability to communicate complex technical and data issues on both the technical and business sides.
- Oversees training and mentoring of new conversion programmers.
- Schedules and assists team members to meet conversion deadlines.
- Identifies tools, programs, and processes to continually reduce conversion scope and complexity.
- Uses good communication skills to correspond with clients and internal staff.
- Establishes and supports Agile conversion procedures and documents for conversion team.
- Works with Development to ensure proper communication on tools and table changes.
- Stays aware of current technology trends and implements where applicable.
Qualifications
- PL/SQL experience
- Computer Science degree or applicable experience.
- Exceptional customer service skills.
- Excellent verbal and written communication skills.
- Strong decision-making, analytical and problem-solving skills particularly in data conversion.
- Ability to lead a diverse staff in numerous locations.
- Understanding of the business rules of the specific product.