Description

• Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed.  
• Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients.  
• Lead, contribute to and manage work streams, resolving any discrepancies as needed.  
• Assist and lead staff with varying degrees of issue resolution including but not limited to basic to moderate problem solving, researching and clarifying information. 
• Contribute to assisting field staff by prepping digital data files or data collection cards, gathering maps, answering project and other related questions. 
• Assist in organizing office personnel tasks in a fashion that will produce the expected results.  
• Perform data entry when needed.  
• Acquire, maintain and apply knowledge and understanding of current county rules and appraisal terminology.  
• Occasional local travel may be required. 
• Professionally represent Tyler when handling taxpayer questions.
• Performs other duties of a similar nature, as assigned. 

Qualifications  

• High school diploma or equivalent.  Basic mathematics/geometry skills. 
• Solid organizational skills including keen attention to detail with prior experience prioritize multiple work streams and the ability to effectively maintain work streams.   
• Possess strong written and verbal communication skills with the ability to effectively train and guide office personnel. 
• Good interpersonal skills when building and maintaining trusting relationships 
• Ability to effectively address basic to moderate conflicts and problems.  
• Familiarity with appraisal business and processes is strongly preferred. 
• At least 2 years office experience required, office coordinating experience preferred. 
• Good customer service skills with internal and external customers. 
• Strong PC skills, including advanced knowledge of MS-Word and Excel, or equivalents. 
• Must be able to provide reliable transportation and maintain a valid driver’s license with personal liability insurance vehicle coverage.