Deployment Engineer

Professional Services Troy, Michigan


Description

Responsibilities: 
  • Deploy Tyler Enterprise Public Safety software applications in cloud environments.
  • Transfer existing client data from on-premise systems to the cloud.
  • Validate that all deployed software is properly installed and configured through various smoke tests.
  • Troubleshoot and resolve technical issues related to software deployment.
  • Conduct training sessions for clients on client software installations.
  • Partner with our client’s IT departments to successfully execute the cloud migration.
  • Provide technical training to clients regarding software installation procedures as needed.
  • Work closely with internal teams to ensure project goals are met.
  • Document deployment processes and issues encountered, as well as client interactions and lessons learned to proactively resolve issues for future deployments.
  • Ensure proper time submission against projects for future forecasting efforts.
  • Build strong relationships with team members and clients.
  • Deliver exceptional service and support.
  • Work on multiple projects without compromising quality.
Qualifications: 
  • An understanding of software deployment, cloud technologies, data migration, and networking basics.
  • Working knowledge of navigating or installing applications against Windows or Linux systems.
  • Strong analytical and problem-solving skills
  • Demonstrated eagerness and ability to quickly learn new technologies and tools.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
  • Preferably, Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience in a Deployment Engineer or similar role, especially in cloud deployments, is a plus.
  • Experience with Microsoft SQL Server systems is a plus.