Manager, Software Engineering
Description
Responsibilities
- Provide leadership for a functional area and oversees software development and the associated process, tools, etc. that are required to do produce the product(s).
- Oversee the team’s development process and ensures solutions that are high quality, secure, and maintainable.
- Ensure commitments within sprints and releases and best practices are met (involving Scrum and Agile); provides oversight and leadership guidance to empower self-managed team such as Scrum team(s).
- Assist with ensuring product security such as coding best practices, internal systems / procedure security and data privacy.
- Foster an environment that promotes team member engagement, contributions, and innovation.
- May involve overseeing ongoing collaboration with Product Management to build release plans and sprint plans based on the capacity of the development team(s).
- Communicate and enforce adherence to the development process and provide input into enhancements to process.
- Recruit, develop and retain individuals with the skills, knowledge, and experience necessary to enable the department and organization to meet commitments and goals.
- Develop and manage talent ensuring talent development goals are met to achieve department goals.
- Ensure overall team achieves performance and skill development goals including providing continuous feedback and on-going development to direct reports to realize department goals.
- Maintain a wide breadth of product and technical knowledge of Division products as well as Tyler development standards for those products and maintain familiarity with Tyler Products.
- Participate in planning activities for the development organization such as goals, strategy, budget and/or related activities.
- Responsible for the planning and execution of Internal Readiness Assessments to ensure that the software delivered is deployable, configurable, documented, and adheres to acceptance criteria prior to deployment to a client environment for solution validation
- Responsible for management, resource coordination, executive status reporting both internally and externally, and adherence to established timelines throughout the development process for assigned initiatives
- Perform project leadership on key initiatives across the development team or across functional teams.
- Lead or oversee process improvement initiatives.
- Develops policies and processes to make the department more efficient.
- Participate or leads in gathering and analyzing development organization statistics.
- Responsible for summarized reporting to senior management of the status of the development team
- Acts as the primary contact for all development-related issues and questions pertaining to the initiatives for which that individual is responsible
- Manage the maintenance and purchase of manual and automated tools that lead to higher quality. lower costs and/or other efficiencies for the development organization.
- May include RFP support for sales as needed.
- Performs other duties and responsibilities as assigned.
Qualifications
- BS/BA degree in Computer Science, Computer Engineering, MIS, Business or Management or equivalent work-related technology experience.
- At least 5 years’ experience developing enterprise level software products with at least 3 years of direct staff level management.
- Strong working knowledge of full software development life cycle including Agile/SCRUM best practices.
- Demonstrated ability to effectively work with other departments and have excellent client relationship, teamwork, and customer service skills.
- Prior experience managing through difficult situations effectively and identifying and implementing solutions to complex and new issues.
- Demonstrated expertise in organization and planning skills with ability to assist with strategy and lead projects.
- Prior experience coaching and developing talent from organization-wide perspective; ability to oversee and guide self-managed teams such as Scrum team(s) is preferred.
- Excellent verbal and written communication skills including excellent presentation skills and highly effective business and technical communications across various departments in the organization (Sales, Product, Marketing, Support, etc.).
- Demonstrated ability to effectively lead and manage a team of highly skilled employees and produce quality products in a timely manner.
- Able to travel approximately once a quarter as needed by the business