Product Analyst, Enterprise Jury Manager

Software Development Vancouver, BC


Description

At Tyler Technologies, we believe that jury duty should be painless for jurors and for anyone on the court staff who is a part of the process. That’s why we’ve built a jury management solution with capabilities that make the entire process as streamlined and efficient as possible, providing an easy experience for everyone involved.

As a Product Analyst, you will work in a flexible, friendly, and collaborative product team consisting of designers and developers.

You’ll get to work on the industry’s top selling Jury Management Solution. You’ll work on our entire suite of Jury products, not just a part of one product. You’ll work closely with clients and experienced members of the business unit to imagine new features and convey this in a clear manner to the product team.

Our team works in a hybrid model, combining a blend of in-office and remote work. We do ask that you be available to commute into our Downtown Vancouver office to collaborate with the team as needed. 

Responsibilities

  • Learning, analyzing, and documenting client business requirements
  • Creating software documentation
  • Assisting the Product Owner/Manager in developing roadmaps, gathering requirements, and creating user/work stories and acceptance criteria
  • Working with the product designer to create delightful client experiences
  • Assisting with implementing analytics and metrics tracking
  • Assisting the Scrum Master in improving and driving our team’s Scrum practices
  • Potentially providing sales support by assisting in responding to RFPs and performing on-site demonstrations
  • Creating test plans
  • Coordinating/Writing automated end-to-end tests written in an end-to-end testing tool (ie. Playwright, Selenium, Cypress, Leapwork, etc)

Qualifications

  • You have experience in software or related experience including but not limited to writing and documenting client specifications
  • You have a strong knowledge of Agile Scrum development processes
  • You have strong writing skills, with the ability to convey requirements and concepts in a concise, effective manner
  • You enjoy the process of digging into ambiguous problems and working with clients and coworkers to create clear solutions
Preferred
  • Diploma or Bachelor's degree in Computer Sciences, Management Information Science, or Business
  • Certified Scrum Master and/or Certified Product Owner
  • One or more AWS Certifications
  • Experience writing automated end-to-end tests using Javascript, HTML, and SQL