Datacenter Network Engineer

Technical Services Plano, Texas Lakewood, Colorado Yarmouth, Maine


Description

Tyler Technologies continues to grow and we are currently seeking a Senior Datacenter Network Engineer to join our hosting engineering team. The Senior Datacenter Network Engineer’s primary duties include design and implementation as well as installation, initial maintenance, and support of the network in our datacenter infrastructures as required to meet the needs of the Tyler’s business units. The Senior Network Engineer serves as a Tier 3 point of contact for supporting both datacenter and cloud network connectivity by designing, documenting, and training team members for implemented solutions.

The Network Engineer installs, maintains, and supports the networking required to meet the needs of the Tyler’s employees and customers. This position works with internal staff and serves as a point of contact for supporting clients’ SaaS network interface requirements.

Responsibilities

  • Assist in designing and planning future network changes including licensing and equipment purchases
  • Work with peers and business units to install and maintain connectivity between SaaS services
  • Install, maintain and support network hardware, security devices and infrastructure
  • Be a point of contact for troubleshooting and problem resolution of client’s SaaS needs
  • Troubleshoot network connectivity and configuration issues
  • Explore, test, and implement new technologies as they become available
  • Monitor network performance and take steps to ensure efficiency and up-time requirements are met
  • Maintain records necessary for network audit and security compliance
  • Ensure that network documentation stay up to date
  • Maintain records necessary for audit compliance, including but not limited to PCI, SSAE, SOX, CJIS, FedRAMP
  • Maintain proper backup procedures and ensure backup validity

Typical business hours are 8-5, M-F. However, This position is subject to periodic maintenance to be performed outside of business hours. 

Qualifications

  • Bachelor's degree in computer science, MIS, or equivalent experience
  • IT certifications such as CCNA/CCNP, CISSP, and/or AWS CSA-P desired
  • Typically requires 5-8+ years of practical experience support in Networking, TCP/IP setup and configuration, Cisco Routers/Switches, and VPN appliances
  • Holistic understanding of network components and systems integration
  • Experience with network design and topography
  • Familiarity with cloud environments, design, limitations, and optimizations. AWS preferred.
  • Strong understanding of security practices in the datacenter as well as the cloud
  • Solid understanding of network orchestration and automation tools
    Proficiency with Cisco IOS/NX-OS, F5 and other network hardware
    Thorough knowledge of network security including intrusion detection and prevention at all levels of the network
    Proficient routing/switching expertise: ACI, BGP, OSPF, VLAN, STP, Trunking, Port-Channeling, etc.
  • Deep experience with network design/implementation/support across multiple platforms including evaluating hardware and software networking requirements
  • Excellent customer service, organizational, interpersonal and communication skills
  • Ability to deliver clear and concise runbooks, network diagrams and other types of documentation
  • Ability to prioritize and complete multiple tasks in a fast-paced, technical environment