Temporary Deployment Support Representative

Technical Services Yarmouth, Maine


Deployment Engineers provide custom software installation and upgrade services for Tyler applications for hosted clients.  This is a temporary position in which the assignment will be approximately 90 days in length.


  • Perform software installation and upgrade services for new and existing Tyler clients through scheduled project appointments with a defined scope of work
  • Configure application, database, and web servers with Tyler and 3rd party software
  • Provide technical overviews to clients regarding server configurations and software installation procedures
  • Document results of service work performed for use by internal staff
  • Position requires Saturday coverage up to once a month based on customer requests


  • BS/BA in MIS, IT, Computer Science or Computer Engineering related degrees or equivalent experience
  • Experience administering and/or installing applications on Microsoft Windows Server required
  • Experience administering and/or installing Microsoft SQL Server desired
  • Basic knowledge of web servers (IIS) and secured communication (SSL) desired
  • Basic knowledge of server hardware and network configurations preferred
  • Strong analytical, and problem solving skills required
  • Ability to self-manage projects and prioritize work
  • Ability to communicate effectively with highly technical and non-technical individuals is required
  • Must be able to contribute and work effectively within a collaborative team environment
  • Must have excellent customer service and client relationship building skills
  • Knowledge of cloud platforms such as AWS or Azure is a plus, but not required
  • Strong attention to detail is needed