Business Development Representative (Temporary Position)

Marketing Troy, Michigan


Tyler is seeking a Business Development Representative Temp to join our Market Strategy team. In this role, you will identify prospects and leads through telemarketing and use of Tyler's CRM system. This is a great position if you have solid phone and persuasion skills and want to break into the world of business-to-business sales, specifically in the financial software market.


  • Collaborate with sales team for focused prospecting to assist in uncovering potential opportunities and create a pipeline of qualified opportunities
  • Make cold calls to prospects and provide calling support for marketing campaigns within territories and for defined product lines.
  • Maintain Microsoft Dynamics CRM with competitor information/contact/statistics
  • Develop understanding of the competitive landscape in the public sector market and perfect Tyler messaging around assigned software product lines pertaining to Municipal financial software solutions.
  • Work with leadership on reporting to provide visibility of calling and prospecting activities.
  • Assist with updates to sales Battle Cards, competitor profiles and other competitive intelligence requests.
  • Monitor and report on follow up of qualified leads by Sales reps
  • Develop effective prospecting skills
  • Develop knowledge of territory, key competitors, existing Tyler opportunities/ relationships, client satisfaction, and key messaging that will lead to meaningful interactions with potential prospects
  • Partner with sales operations and marketing in updating CRM records to achieve campaign, marketing, analytic and data governance goals


  • Bachelor’s Degree in Business, Marketing or relevant Business or Information Technology field, or comparable work experience.
  • Professional phone demeanor; prior phone and/or customer service experience strongly desired.
  • Previous sales experience a plus
  • Prior exposure to technology/software sales is helpful.
  • Experience with Microsoft CRM a plus
  • Solid knowledge of Microsoft Office products
  • Ability to travel occasionally to trade shows, if required. (less than 10%)