Marketing Technology Coordinator
Description
Company Snapshot:
Born in Miami more than a quarter of a century ago, Tuuci is the global leader in premium shade and placemaking products for hospitality, commercial, and residential outdoor settings. From locations in North America, Europe, and Asia, our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and convivial service. We work in a fun, fast-paced, and diverse environment that encourages close collaboration and the spirited exchange of ideas. Our culture supports creativity, drives excellence, and promotes personal growth and development.
Location and Reporting Structure:
This position is based in Miami and reports to the Technical Director, Marketing.
Position Summary:
Tuuci is looking for a technically capable marketing support coordinator to help our marketing team execute day-to-day digital tasks. This role is a true hybrid — you'll spend time hand-coding emails, making website updates, and helping maintain our marketing platforms, while also supporting our team's growing use of AI tools to streamline repetitive work. If you're someone who picks up tools quickly, takes ownership of execution, and doesn't need a lot of hand-holding on the technical side, you'll fit right in.
Essential Duties and Responsibilities:
Website Development & Maintenance
- Update and maintain Tuuci's website, including product pages, specifications, and resources.
- Implement HTML/CSS changes, troubleshoot site functionality, and collaborate with vendors or IT on technical issues.
- Ensure website performance across devices, browsers, and regions.
Email Marketing & Campaign Support
- Hand-code and deploy HTML/CSS emails for product launches, dealer communications, and events using Pardot.
- Leverage AI tools to accelerate email production while maintaining quality and brand consistency.
- Manage templates, ensure mobile responsiveness, and support list segmentation.
- Collaborate with the Marketing team to align campaigns with brand goals.
Quality Assurance & Testing
- Conduct regular audits to identify broken links, inaccuracies, or UX issues.
- Test new features, tools, and integrations before deployment.
- Ensure accessibility and compliance standards are met across digital platforms.
Analytics & Performance Tracking
- Support configuration and maintenance of analytics tools (GA4, Google Tag Manager).
- Monitor website and campaign performance to provide actionable insights.
- Assist with A/B testing initiatives to improve conversion and engagement.
AI Workflow Development
- Identify opportunities to build AI-powered workflows that reduce manual effort across marketing operations — from content production to reporting.
- Stay current on AI tools and surface practical applications relevant to the marketing team's day-to-day work.
Governance & Process Support
- Maintain documentation of systems, processes, and workflows.
- Support best practices for content updates and campaign execution.
- Help onboard team members on marketing technologies as needed.
Education and Qualifications:
- 2–4 years of experience in a marketing, web production, or digital support role.
- Solid HTML/CSS skills with hands-on email coding experience — comfort using AI to speed up that work is expected.
- Experience with Pardot / Salesforce Account Engagement or a comparable email platform.
- Familiarity with CMS platforms (Sitecore, WordPress, or similar).
- Working knowledge of GA4 and Google Tag Manager.
- Comfortable using AI tools in day-to-day work, and ideally some experience building simple AI-assisted workflows.
- Organized, reliable, and able to juggle multiple ongoing tasks without things falling through the cracks.
- Bachelor's degree in Marketing, Communications, Information Technology, or a related field preferred.
Tuuci Offers:
- Health benefits, matching 401(k) retirement plan, paid holidays, and personal days.
- A supportive and welcoming work environment that encourages professional growth and creativity.
- Opportunities to make an impact and lead a global brand in an exciting, growing industry.
About Tuuci:
For more than 26 years, Tuuci® has revolutionized outdoor living spaces with durable, innovative shade and furniture products featuring nautically inspired designs. Founded by Dougan Clarke in 1998, the Ultimate Umbrella Company, Inc. (simply known as "Tuuci") was born from his seaside roots in Miami, where Clarke began his career as a marine outfitter for high-performance yachts.
With a keen eye on design and a passion for form and function, Clarke applied his craftsmanship to the shade industry to create Tuuci's unique brand of marine-grade shade architecture. Today, Tuuci's distinctive, award-winning parasol designs, luxury indoor-outdoor furniture, cabanas, pergolas, and space-making accessories are enjoyed around the world and sought by leading design professionals within the commercial, hospitality, and residential design communities.
Globally headquartered in Miami, the company owns two additional manufacturing centers in Northern Europe and Southeast Asia and operates showrooms in Miami, Chicago, Atlanta, and The Netherlands.
Tuuci's sense of community is a cornerstone of the company's foundation, providing charitable outreach across a host of environmental and humanitarian concerns. The company's mission is to help people live their best life outdoors through inspiring design, enduring performance, and convivial service.