Ruby Engineer, Ting Mobile - Remote

Engineering Toronto, Canada

Tucows has been working on the Internet since the days when people un-ironically called it the Information Superhighway.

Today, we’re the second largest domain wholesaler in the world with 25 million domains under management (OpenSRS / Enom). We’re doing all kinds of interesting things, including running an MVNO cell phone service (Ting) and building true fiber to the premises networks in towns and cities across the US (Ting Internet). We offer individual and small business domains, and integrate with various popular platforms (Hover/Ascio).

We’re a team of over 800 people serving tens of millions of customers around the world. Our growth has been incredible, smart and measured (NASDAQ: TCX, TSX: TC). Our success is built on a solid technical and financial foundation.

Mobile is a Division of Tucows that enables telecommunication companies to operate across the world. We’re looking for Software Engineers to help build the next generation of Ting Mobile Services. Speaking of the team, it’s a bunch of smart, ambitious and motivated developers. Given that you share these qualities, you’ll fit right in.

We work in real-time on live systems… so it requires a steady hand and a cool head. Anything that can go wrong will go wrong (we’re optimists… but we’re also realists) and that needs to be accounted for.

Headquartered in Toronto, Canada, we have employees all over the world. We welcome applications from people who wish to work remotely.

This is a completely remote opportunity within Canada and USA.

Here’s what you can expect your work experience to look like:
In the first 30 days:

  • Gain deep understanding of our platform
  • Get to know team members working with you
  • Implement small stories and fix bugs
  • Ensure quality through writing automated tests
  • Understand our roadmap and goals

In the first 3 months:

  • Contribute to technical design and architecture discussions
  • Help in building the engineering practice within your team
  • Collaborate with other team members to drive projects forward

In the first year:

  • Design, build, and deploy new high performance services
  • Set long term goals and drive the team towards achieving those goals
  • Own technical projects from conception to release
  • Work with product owners to balance roadmap with engineering priorities
  • Work with team leads to translate overarching business strategy and platform design into engineering tasks
  • Refactor/rewrite some legacy services to improve scalability, observability and other cool stuff related to clean code!

What you’ll bring:

  • A passion for writing clean code and solving problems at scale
  • Professional experience with Ruby
  • Solid understanding of Event Driven Architecture 
  • Experience with Kafka
  • Advocacy for automated testing
  • Passion for observability 
  • Demonstrated performance tuning skills
  • Experience with SQL & RDBMS
  • Familiarity with using version control systems
  • Strong troubleshooting skills
  • Experience with API application development
  • Very good overall communication skills (verbal and written)
  • Positive and constructive attitude

Nice to have:

  • Experience working in an agile environment
  • Contributions to an open-source project (of any kind)
  • An account on with samples of your code
  • Experience in the telecoms space

We believe diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tucows is committed to maintaining a diverse work environment and is an equal opportunity employer. If you have any accessibility requirements or concerns regarding the hiring process, please notify us so we can provide suitable accommodation.