International Student Advisor
Description
About the Company
GUS Canada Colleges is a division of GUS Canada and part of the Global University Systems (GUS) network. GUS Canada Colleges operates four institutional brands in Canada and has two public-private partnerships. Our privately owned institutions are the Toronto School of Management, the Canadian College of Technology and Business, Trebas Institute, and The Language Gallery. Our two public-private partnerships are Niagara College Toronto and Fleming College Toronto. Through our institutions across the nation, GUS Canada Colleges has welcomed more than 20,000 students and is forging a new path for higher education, a path that inspires and prepares our graduates to have a global impact and bring positive change.
Toronto School of Management (TSOM), is an innovative college offering a broad range of career focused programs in Business Administration, Hospitality and Tourism and Accounting. Our mandate is to provide a comprehensive and balanced mix of programs and services that support the success of our students in work and life.
Position Overview
The International Student Advisor serves as a Regulated International Student Immigration Advisor (RISIA or RCIC) provides immigration advising to international students as per the federal guidelines. This position may be assigned to support multiple colleges under the GUS Canada Colleges division.
Advising topics include but are not limited to, providing advice on applications for study permits and associated work permits, visas and permits for accompanying family members, maintaining status in good standing, compliance with regulations regarding international students, and pathways to immigration. This role will provide accurate and timely information to a diverse range of students and will facilitate student support through other internal and external support department and staff.
With a holistic mindset, the ISSA will take a proactive approach to provide comprehensive advising to students including providing support in pre-arrival support, orientation and cultural adaptation, making referrals to other institutional and third-party services and resources. The incumbent will regularly respond to students’ inquiries, proactively identify, and advise students where they may need guidance and support and assist with proactive future planning that will effectively anticipate the needs in the student lifecycle, related to immigration regulations and other support measures.
Key Responsibilities
• Advising on the interpretation of immigration regulations and other related government policies within the scope of certification through College of Immigration and Citizenship Consultants.
• Monitoring maintenance of study permit conditions by international students on campus.
• Monitoring international students’ enrollment status and compliance with federal regulations and institutional policies.
• Advising on permits and timing related to students’ co-op planning, including academic trajectory in conjunction with academic advising staff.
• Managing and solving any status issues and providing support and information for resolution of study permit conditions as necessary.
• Complete administrative tasks related to the maintenance of student files, issuance of letters in support of students, and other similar duties.
• Provide support for events and activities organized to support international student retention, success, integration, and engagement.
Requirements
• Immigration Consultant Certificate (in good standing with College of Immigration and Citizenship Consultants (CICC) as a Regulated International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC)
• Minimum of 3 years of formal experience in advising students, developing, and delivering workshops, activities and events focused on student success and supporting students through transformative experiences.
• Post-secondary 3-year diploma/degree in Marketing, Political Science, Human Services, Business or Communications.
• Experience providing service to newcomers to Canada in academic or settlement services.
• Exceptional level of attention to details, customer service, and stakeholder management skills.
• High level of interpersonal and communication skills demonstrated intercultural competence.
• Proven proficiency with student learning platforms.
• Strong administrative skills
The Toronto School of Management is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact [email protected]