CoE Manager - Sales Engineering

  • Category: Sales & Business Operations
  • Team: Sales Engineering
  • Location: Warsaw, Poland

Description

Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.

The Sales Engineering Centre of Excellence Manager role will be responsible to lead the COE team in Warsaw. As a leader of the team, you will partner with global Sales and Sales Engineering teams in providing technical sales support to customer engagements. In this role you will collaborate with the Product Management and other backend delivery teams. This role reports to the Director of Sales Engineering.  The team will consist of Sales Engineering and RFX/Proposal creation resources.

Core Skills

  • Strong communication and presentation skills
  • The ability to lead a team of technical professionals
  • Strong written communication skills
  • Help drive pursuits and engage in complex deals, matching outcomes to expectations
  • Ability to work easily with diverse and dynamic teams
  • Ability to work in a matrix management model

  Responsibilities

  • Ensure success of the COE in providing support to the global SE and Sales function
  • Ensure consist high quality material and support is provided by the COE
  • Build and adhere to best practice to lead the gold standard for Trustwave in proposal creation and solution design
  • Recruit, mentor and inspire SEs to do the best work of their careers. Build the appropriate organizational structures to balance the need for specialization with revenue coverage
  • Champion the voice of our users and customers and influence product direction and feature priorities
  • Build appropriate processes, measurement and infrastructure needed
  • Reinforce the technical excellence, hands-on focus, and customer first culture. Preserve the “start-up” energy as we scale
  • Build technical thought leadership on architecture, processes, and operationalization aspects of the COE.
  • Steer the GTM strategy by working closely with the global sales leadership

 Required

  • Strong interpersonal, written and public speaking skills and the ability to work effectively across multiple audiences and levels within both internal and external organisations.
  • 5+ years of experience working in a pre-sales capacity related to at least two of the following core domains: Network Security, Endpoint Security, Security Consulting, Incident Response, SIEM, Threat Detection and Managed Security solutions.
  • Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members
  • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
  • Hands-on technical understanding of incident response, computer forensics, network, endpoint and/or application security
  • 5 years or equivalent experience in consulting or sales engineering - particularly in the areas of network security, managed security, incident response or system and network administration; or, other relevant experience managing technical customer relationships
  • Ability to explain and demonstrate - live and in color - a complex solution
  • Valid Passport, and ability to travel internationally if required.

Preferred

  • Bachelor's Degree or equivalent educational or industry experience
  • 7+ years of experience working in a pre-sales capacity related to at least two of the following core domains: Network Security, Endpoint Security, Security Consulting, Incident Response, SIEM, Threat Detection and Managed Security solutions
  • Previous technical enablement or training experience
  • Previous technical leadership or management experience
  • Excellent knowledge of security solutions and technologies, including:
    • Linux, Network architecture/implementation/configuration experience
    • Knowledge of packet flow/TCP/UDP traffic Firewall technologies, proxy technologies, anti-virus, spam and spyware solutions (Gateway and SaaS)
    • Malware/security experience
  • Understand and be conversant about Trustwave competitors, their solutions, strengths, weaknesses, opportunities and threats
  • Basic knowledge in one or more of the following security and compliance/regulatory standards: CIS, ISO 2700x, HIPAA, PCI-DSS, GDPR, PIPEDA, HK PDPO, EU DPD, BDSG, DISA-STIG,etc.
  • Verifiable and current certifications, such as CISSP, CISM, C|EH, CISM and/or CISA.


Education:
Bachelor’s Degree in a business-related field

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

Share this opportunity

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.