Junior Quality Assurance (QA) Analyst

  • Category: Research & Development
  • Team: Engineering
  • Location: Auckland, Ellerslie

Description

Position at Trustwave

Trustwave (www.trustwave.com) helps businesses fights cybercrime by providing services and technologies that allow them to achieve information security and compliance. This includes secure email and Internet management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and Interest-based threats.

Trustwave’s Auckland Office, is the development center charged with producing and updating these email and internet management solutions.  The Quality Assurance (QA) team is responsible for validating that the products meet specified requirements, and to help ensure product releases are achieved within planned timeframes.

This is a technical testing role requiring an understanding of the underlying technologies in use and their interaction.

Job Purpose

The Junior QA Analyst is responsible for working, within a cross-functional Agile “Scrum” team, under the guidance of the QA Manager, to

                      Identify and complete assigned testing tasks

                      Help ensure the requirements of the release are met

                      Follow the testing process for specific product releases

Key Accountabilities

                      Interpreting requirements and specifications by developing effective Test Cases and timeframes

                      Executing Test Cases

                      Logging incidents

                      Investigating and reproducing reported incidents

                      Reviewing and contributing detail to existing logged incidents

                      Communicating with all members of the Scrum team throughout the testing cycle

                      Collaborating with other QA Analysts to improve testing tools and processes, for improved efficiency and effectiveness

                      Collaborating with the Scrum team to improve process, efficiency and effectiveness

Key Performance Criteria

                      Test Cases are executed and defects are logged

                      Testing tasks are “done” within the defined “Scrum” framework and timeframes

                      Updates are communicated to the appropriate team members throughout the testing cycle

                      Contributions are made to improve testing efficiency and effectiveness

                      The Tester’s skills, knowledge and experience are developed to improve their ability to contribute to the goals of the Team and the Company

Skills/Knowledge/Experience

The candidate is expected to have or be able to quickly obtain the following:

                      A Computer Science or similar qualification or experience

                      At least 2 years of work experience in a testing role; a keen interest in QA is essential

                      Experience testing Windows applications and using Windows operating systems

                      Good documentation skills

BONUS:

                      Experience with SMTP, HTTP, TCP/IP, Mail, Web and Proxy servers

                      Experience with DNS, AD, LDAP, IIS, Microsoft Exchange and SQL Server

                      Experience using virtual machines

                      Experience working with batch files, JMeter, Selenium, Postman, SpecFlow, Perl, Ruby or similar, PowerShell, C#, or Visual Studio

                      SQL Server queries and simple understanding of database architecture

                      Administration of Jira and related Atlassian products

                      ISTQB, ISEB, MS Azure or similar certifications

Interpersonal Characteristics

                      Resourceful, with excellent analytical skills and attention to detail

                      Excellent verbal and written communication skills with people of varying technical ability

                      Ability to prioritize and self-manage tasks, responsibilities and time

                      Ability to work as a Team Player, in a cross functional team in an Agile Scrum environment

                      Ability to understand the target audience and how the products are used

Reporting Relationship

Formally reporting to the Quality Assurance Manager, but also accountable to fellow Scrum Team members in a flat team structured environment.

Environment

Working from a spacious, comfortable and modern office building conveniently located in the Greenlane business district, with easy parking and multiple public transport options. Trustwave’s Auckland office enjoys the benefits of being part of a large multi-national company, while maintaining a collaborative ‘start-up’ type atmosphere owing to a relatively small number of people at this site, operating within an Agile Software Development Framework.

To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

 

 

Share this opportunity

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.