Sales Operations Executive (1 yr contract)

  • Category: Sales & Business Operations
  • Team: Sales
  • Location: Singapore, Singapore

Description

Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.

The primary purpose of the position is to support the Sales Operations and Sales Administration functions within Business Operations & Planning Department. This include but are not limited to order raising, billing and payment escalations.

 Typical duties include:

  • Ensure timely and accurate day to day order raising, order closing and billings across various entities within the Singtel Cybersecurity business
  • Work closely with Sales Support Team, Sales Specialists and Account Management team for order raising, and order closing related matters.
  • Work closely with Product team on customized orders processing and providing recommendations when required. 
  • Manage storage, archival of Sales Operations documentations such as correspondences, operating processes, instructions, and procedures and various other data. Assembles, and distributes information as required. 
  • Support the team with escalations investigations, coordinate with internal stakeholders to expedite order processing, delivery, order closure and billing.

 You should possess the following attributes: 

  • Fresh GCE "A" level or Diploma graduates
  • 1 year of relevant experience in order processing or billing is an advantage
  • Meticulous and sensitive to numbers
  • Independent and able to prioritize tasks at hand 
  • Ability to manage heavy volume of orders/billing
  • Excellent interpersonal and communication skills 
  • Willing to work past office hours when required 

Education:
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

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Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.