Global Billing Manager

  • Category: Support Services
  • Team: Finance
  • Location: Warsaw, Poland

Description

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.

We have a newly created position in our team for a Global Billing Manager.  This Manager position will lead a team of financial analysts and work cross-functionally between revenue, receivables, global sales, as well as other various Trustwave departments. Candidates for this position should be ambitious, outgoing, and interested in learning & excelling in this commercial role. 


Responsibilities include:

  • Management, planning and accountability for the billing process globally.
  • Work directly with shared services team, and a member of the Finance leadership team.
  • Manage a team of up to 8 reports.
  • Coaching and monitoring of the team of financial analysts and motivate team members to ensure success
  • Serve as the billing subject matter expert for the billing team and ensure completeness, timeliness & accuracy of all new contracts, and revisions that may occur mid-contract.
  • Resolve all billing inquires & issues in a timely manner requiring the use of independent judgement to ensure appropriate problem escalation if needed.
  • Lead internal/external audits in form of gathering & reviewing all billings related requests.  
  • Participate in system implementations & enhancement to fully utilize system best practices.
  • Develop and understand different functional areas that impact the integrity of billing processes & revenue recognition.
  • Collaborate with other departments such as Legal, Sales Operations, Customer Success, & Sales to ensure all billing is complete & accurate.
  • Drive & lead team to streamline processes and leverage systems to streamline manual processes.


Requirements:

  • Bachelor's degree in Accounting or Finance, Accounting qualifications preferred.
  • Minimum 4 years of experience in related role or industry, with team management experience.
  • Demonstrates strong working knowledge of Accounting & Billing.
  • Advanced Excel skills.
  • Detail-oriented with excellent analytical and prioritization skills.
  • Flexibility with start times during the week
  • Thrives for constant improvement and identifying opportunities for efficiency.
  • Desire to work within a fun and dynamic culture.
  • Ability to adapt within an evolving environment and high growth industry.
  • Excellent teamwork, including the ability to interact with all organization levels.


Education:
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

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Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.