Quality Assurance Analyst

  • Category: Research & Development
  • Team: Engineering
  • Location: Auckland, Ellerslie

Description

Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.

Trustwave’s Auckland Office is the development center charged with producing and updating these email and internet management solutions.  The Quality Assurance (QA) team is responsible for validating that the products meet specified requirements, and to help ensure product releases are achieved within planned timeframes.

This is a technical testing role requiring an understanding of the underlying technologies in use and their interaction.

Job Purpose:

The Intermediate QA Analyst is responsible for working, within a cross-functional Agile “Scrum” team, under the guidance of the Lead QA Analyst, to

  • Identify and complete assigned testing tasks
  • Help ensure the requirements of the release are met
  • Managing the testing process for specific product releases

Key Accountabilities:

  • Interpreting requirements and specifications by developing effective Test Cases and timeframes
  • Executing Test Cases
  • Logging incidents
  • Investigating and reproducing reported incidents
  • Reviewing and contributing detail to existing logged incidents
  • Communicating with all members of the Scrum team throughout the testing cycle
  • Collaborating with other QA Analysts to improve testing tools and processes, for improved efficiency and effectiveness
  • Collaborating with Scrum team to improve process, efficiency and effectiveness

Key Performance Criteria:

  • Test Cases are executed and defects are logged
  • Testing tasks are “done” within the defined “Scrum” framework and timeframes
  • Updates are communicated to the appropriate team members throughout the testing cycle
  • Contributions are made to improve testing efficiency and effectiveness
  • The Tester’s skills, knowledge and experience are developed to improve their ability to contribute to the goals of the Team and the Company

Skills/Knowledge/Experience:

  • A Computer Science or similar qualification or experience preferred
  • At least 3+ years of work experience in a testing role; a keen interest in QA is essential
  • Automated testing experience of Windows applications, working with batch files, Pearl, Ruby or similar, C# and Visual Studio, is highly desirable
  • Experience with Web UI and Web API testing, working with JMeter, SoapUI, Selenium is a bonus
  • Experience with Windows platforms and applications, basic and Windows authentication
  • Experience with SMTP, HTTP, TCP/IP, Mail, Web and Proxy servers
  • Experience with DNS, AD, LDAP, Microsoft Exchange, ISA and SQL Server is an advantage
  • Experience using virtual machines and creating virtual environments for testing
  • SQL Server queries and simple understanding of database architecture is preferable
  • Administration of Jira and related Atlassian products
  • Excellent documentation skills
  • ISTQB, ISEB, or similar certifications are a bonus

Interpersonal Characteristics:

  • Analytical skills with attention to detail
  • Excellent verbal and written communication skills with people of varying technical ability
  • Ability to prioritize and self-manage tasks, responsibilities and time
  • Ability to work as a Team Player, in a cross functional team in an Agile Scrum environment
  • Ability to understand the target audience and how the products are used

Reporting Relationship:

Formally reporting to the Quality Assurance Lead Analyst, but also accountable to fellow Scrum Team members in a flat team structured environment.

Environment:

Working from a spacious, comfortable and modern office building conveniently located in the Greenlane business district, with easy parking and multiple public transport options. Trustwave’s Auckland office enjoys the benefits of being part of a large multi-national company, while maintaining a collaborative ‘start-up’ type atmosphere owing to a relatively small number of people at this site, operating within an Agile Software Development Framework.

Education:

We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

 

Share this opportunity

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave helps businesses fight cybercrime, protect data and reduce security risk. With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, Trustwave enables businesses to transform the way they manage their information security and compliance programs. Trustwave delivers automated, efficient and cost-effective threat, vulnerability and compliance management. Trustwave is headquartered in Chicago, with customers in 96 countries. For more information about Trustwave, visit www.trustwave.com.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.