Operations Engineer (Americas)

Research & Development Salcedo Village, Makati


Description

Position at Trustwave

As a recognized global cyber defender that stops cyber threats all day, every day – we enable our clients to conduct their business, securely.

Trustwave detects threats that others can’t see, enabling us to respond quickly and protect our clients from the devastating impact of cyberattacks. We leverage our world-class team of security consultants, threat hunters and researchers, and our market-leading security operations platform, to relentlessly identify and isolate threats with the right telemetry at the right time for the right response.

Trustwave is a leader in managed detection and response (MDR), managed security services (MSS), consulting and professional services, database security, and email security. Our elite Trustwave Spider Labs team provides award-winning threat research and intelligence, which is infused into Trustwave services and products to fortify cyber resilience in the age of advanced threats.

Trustwave, a leader in cloud-based information security solutions, announces an opening for a DevOps Release Engineer to join Trustwave's Engineering Team in Auckland.

The Operations team of the Global Application Services group is looking for talented, highly motivated candidates with 2+ years of cloud native technologies experience, scripting and programming knowledge, and experience managing application infrastructures on a large scale. The Operations team is the division of Engineering that manages all pre-production and production environments in delivery of client-facing applications.   

Responsibilities:

  • Employing knowledge of Linux/Unix operating systems to ensure best practices around the installation, configuration, upgrade, patching, maintenance & monitoring of production Linux servers.
  • Management of private/public cloud-based environments through automation & configuration management tools.
  • Constantly monitor uptime and diagnose and resolve performance issues across various platforms and products.
  • Create and maintain documentation as it relates to systems design, configuration, support and processes.
  • Work US time zones


Technical Qualifications:

The ideal candidate has 2+ years of hands-on experience of applicable products and tools and can demonstrate working knowledge of the following areas:

 

  • Operation and Management of native components on public cloud platforms such as AWS and Azure.
  • Automation techniques and tools through scripting languages (Bash, Python, etc.), configuration management systems (Ansible, Puppet, etc.), and infrastructure tools (Terraform, Foreman/Katello, etc.)
  • Docker container-based infrastructure technologies and tools such as service discovery (etcd, Consul), service meshes (Istio, Envoy, etc.), and schedulers (Kubernetes, ECS, Nomad, etc.)
  • Installation, configuration & maintenance of Red Hat, Centos, and other Linux distributions preferably at a large scale.
  • Demonstrated experience in the support, monitoring and capacity planning of resources in production environments.
  • Highly available and secure systems/environments.

 

Additional desirable experience and skills in the following areas: 

  • Migration of on-premise infrastructures to a public cloud.
  • Big data technologies (Elasticsearch, Hadoop, kafka, NiFi, etc.)
  • Networking concepts (routes, subnets, ports, firewalls, etc.) and tools.
  • Security concepts and tools.
  • Performance monitoring and log management systems (CloudWatch, Prometheus, Grafana, CloudTrail, ELK stack, etc.)
  • Programming experience in Java.

 

General skills: 

  • A passion for uptime and security.
  • Forward thinking and keeping up with current paradigms and technologies.
  • Ability to work with development teams and synthesize infrastructure requirements from application needs
  • Ability to successfully balance multiple simultaneous demands & self-adjust to meet shifting priorities
  • Excellent English oral and written communication skills
  • Willingness to occasionally work scheduled night/weekend times, and to participate in off-hours on-call schedule
  • Familiarity with the security industry is desirable but not required

Education:
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.