Training Specialist

  • Category: Support Services
  • Team: Human Resources
  • Location: Chicago, Illinois United States

Description

Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.

The primary focus of this role is to take responsibility for training systems and processes.  This position will be working very closely with the Director, Learning & Development. This role will require analytical, administration, organizational and people skills.

Responsibilities:

  • Learning Management System administration (Moves, Adds, Changes; as well as ad hoc reporting, and system upkeep.) 
  • eLearning platform administration
  • Design and deliver instructor led courses (onboarding, leadership development and professional development tracks)
  • Deliver New Employee Orientation for US employees (and eventually global employees)
  • Support annual engagement survey
  • Support training events, using MS Teams and MS Teams Live
  • Support annual compliance training
  • Support corporate diversity initiatives
  • Support new employee onboarding

Qualifications:

  • Must have experience working in a fast-paced and energetic Human Resources team
  • Ability to be discreet and trustworthy while handling sensitive information
  • Positive, can-do attitude
  • Proficient in MS Office (namely Excel and PowerPoint)
  • Proficient with Learning Management Systems, preferable Cornerstone OnDemand
  • Excellent attention to detail
  • Excellent verbal and written communication skills
  • Excelled instructional design skills
  • Proficient facilitation skills

Education:

We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

Share this opportunity

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.