Digital Content Marketing Manager

  • Category: Support Services
  • Team: Marketing
  • Location: Chicago, Illinois United States

Description

Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com

Trustwave is looking for a talented Digital Content Marketing Manager.  In this role, you will have a direct impact on the organization through the strategy, creation, and development of Trustwave’s digital content.  

WHO WE ARE:

Small team, big ideas.

The web services team at Trustwave is a small team of developers, architects, designers, UI/UX experts who enjoy wearing multiple hats to create exceptional and creative web marketing content that will engage users and deliver valuable leads to our sales teams.

WHAT WE’RE SEEKING:

Trustwave is looking for a talented content marketing manager. You’ll help us organize and improve our online content and give us a powerful voice across our website, online marketing initiatives and social communications. With the improvements you’ll bring to our online content in terms of quality and design, you will ensure that our website visitors, email readers, and social engagers can quickly understand who we are, what we do and how we can help solve their challenges with a unique and compelling value proposition. You will also help us ensure that our marketing team continues to create (and demonstrate) a measurable impact on revenue and our business.

WHAT YOU'll DO:

As our Content Marketing Manager, you will be responsible for managing the development and production of compelling, engaging, and well-designed content for our website and other online marketing efforts including email and social marketing. You will be producing your own original writing and editing content from others, all the while ensure that all online content is consistently written and that it meets web usability and SEO standards. We win as a team (must have integrity and no ego).


YOUR RESPONSIBILITIES:

  • Develop overall marketing thought leadership content strategy based on business objectives, offering strategy and buyer needs.
  • Orchestrating digital content strategies across all online platforms.
  • Measuring the results of marketing content to inform future marketing efforts.
  • Work with research teams to create monthly high-value research reports.
  • Conduct interviews with company executives for videos, podcasts, blogs, and other mediums of delivery.
  • Create guidelines for corporate communication and review processes for corporate content strategy.
  • Identify and engage potential content sources and writers to aid in marketing web content.
  • Develop, edit, message, and create compelling online content – with stakeholders or on your own.
  • Own the ongoing management of web content – drive and manage plans for all online content development and updates based on usability,
  • Identify search engine marketing opportunities (where relevant).
  • Manage social media content and updates, including LinkedIn, Instagram, Twitter, Facebook, etc.
  • Future thinking and Innovative, if you see another company copying what we do, then you create something new and better!

 

SKILLS YOU WILL NEED TO SUCCEED:

  • Must be an exceptional writer – you’re able to translate content from many sources and in various states of quality into organized, compelling online stories.
  • You understand the journey -- you know how to put yourself in your readers shoes to deliver them content and information that’s organized in a way that they can digest, when they’re ready.
  • You have proven experience implementing best practices in writing for the web (SEO), social media trends, web usability, web design, and business/industry trends.
  • You know how to draw content and story lines out of all kinds of people, including people who are not that great at explaining what they know, and you can work effectively within a cross-departmental team.
  • You are organized and meticulous, and you can document and manage multiple projects in a fast-paced, deadline-driven environment and keep everyone posted.
  • Everyone you’ve met has noticed your exceptional communication and organizational skills.

ADDITIONAL NICE TO HAVES:

  • 5+ years of experience managing content and production for high traffic websites.
  • Prior experience developing content strategy and content standards.
  • Prior experience working as an editor of B2B web content and managing social media marketing for business sites.
  • Prior experience in content development in the field of information technology required (IT Security experience is a big plus).
  • Knowledge of HTML and familiarity with front end web design is helpful.
  • Understanding of marketing automation platforms (Marketo, Eloqua, or similar) is preferred.
  • Bachelor’s degree in Marketing, Journalism, Business, MIS or a related field required.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

Share this opportunity

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.