Bid Manager - Asia Pacific

  • Category: Sales & Business Operations
  • Team: Sales Operations
  • Location: Sydney , New South Wales Melbourne, VIC


Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit


Bid Manager, Asia/Pacific

  • Career growth - receive mentoring, coaching, and support to progress your career
  • $3k and 5 days’ training / continued education allowance per year
  • Flexible work arrangements


The Bid Manager produces and responds to RFPs and other pre-sales related requests for Trustwave's Asia/Pacific region. The Bid Manager reports to the Manager, Global RFP Response Team. The Bid Manager takes responsibility for the entire proposal process from RFP receipt to high-quality proposal creation, copy editing, project management, and delivery. The Bid Manager works closely with sales, subject matter experts (SMEs), and other key staff to develop and position high-quality, compelling proposals for success. The Bid Manager is also responsible for facilitating bid strategy sessions and assisting the RFP Manager with research and process improvement projects.

Job Duties

You will determine proposal concept by identifying and clarifying opportunities and needs; studying requests for proposal (RFPs); enforcing opportunity assessment; attending strategy meetings. You will meet proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting and polishing proposals.


You will gather proposal information by identifying sources of information; coordinating submissions and collections; identifying and communicating risks associated with proposals. You will also respond to RFP-related due diligence questionnaires.


You will develop proposals by assembling information, including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, and evaluation; writing, revising, and editing drafts, including executive summaries, conclusions, and organization credentials. Other responsibilities include:

  • Maintaining quality results by using internal proposal software; following proposal-writing standards using AP style, including readability, consistency, adherence to AP guidelines, and tone; maintaining proposal support databases/repositories.
  • Obtaining approvals by reviewing proposal with key providers and subject matter experts.
  • Improving proposal-writing results by evaluating and re-designing processes, approach, coordination, and boilerplate; implementing changes.
  • Supporting key stakeholder’s continued knowledge of internal processes.
  • Updating job knowledge by participating in educational initiatives; maintaining personal networks.
  • Accomplishing organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and Qualifications

You must have a minimum of two to five years RFP/proposal writing or similar experience, and must be able to demonstrate strong writing, editing, and layout skills, particularly in regard to technologypreferably with an emphasis in Information Security, compliance, and/or risk management capabilities.


You must have the ability to learn about security products, services, and consultant questionnaire response process. You also must have expert proficiency with MS Word and Excel, moderate proficiency with PowerPoint.


Other requirements:

  • Must be able to demonstrate excellent verbal and written communication skills. Experience with Loopio is a plus.
  • Ability to conceptualize and think creatively; strong attention to detail; flexibility to work under tight deadlines.
  • Effective relationship building and maintaining skills with Sales, Systems Engineering, Subject Matter Experts, and Sales Operations teams, and senior management.
  • Problem-solving skills; deadline-oriented; good time management, planning, multi-tasking and project management skills. Plus the ability to work both independently and in a team-based environment.



We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.


Share this opportunity

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.