Lead Consultant, IT Security (Cloud Manager)

  • Category: Security Services
  • Team: Managed Security Services
  • Location: Singapore, Singapore

Description

Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.

Cloud Services Manager - Managed Security Services is responsible for:

  • Leadership of distributed team of Senior Engineers, Engineers, and Analysts spanning multiple Trustwave ASOC locations (Singapore, Philippines, and other)
  • Delivery of cloud-based security services including but not limited to Managed Web Application Firewall (WAF), Distributed Denial of Service (DDoS), Web Defacement Monitoring, and others.
  • Enterprise security solution management, intrusion analysis, incident containment, and response
  • Collaboration within a matrixed organization to ensure timely, consistent, and high quality 24x7x365 service delivery
  • Forecasting operational capacity and building annual operating plan to keep up with the growth of the MSS business
  • Team skills development, quality assessments, and implementation of continuous improvement measures that scale worldwide
  • Project leadership in the areas of security configuration management, threat detection, response automation, and correlation, and service delivery governance.
  • Process development that supports customer objectives and scales Trustwave services beyond a region
  • Delivery and enablement support to sales organization to drive customer retention, growth, and positioning of related Trustwave MSS in the market
  • Developing operational schedules and coordinating regional coverage.
  • An outstanding customer experience that sets Trustwave apart from its competitors
  • Providing guidance to direct reports, typically comprising supervisors and analysts
  • Ensuring clarity around priorities and goals for the entire functional area
  • Approving requests for investment to a certain level of authority
  • Managing financial budget for the function
  • Guiding the talent identification and development processes for a group or function
  • Interacting with upper management for reporting
  • Working with upper management and other peers for strategy development and execution planning 
  • Other tasks as assigned

 

 Qualifications, Experiences, and Knowledge Required:

  • 3-5 years of strategic and operational security experience gained within enterprise and managed security services environment or through professional services delivery
  • +5 years of experience with enterprise security solutions including WAF, DDoS, SIEM, asset management, vulnerability management, network security, compliance, etc.
  • 3-5 years of direct or matrixed team leadership with a strong track record of getting things done while maintaining a strong team culture and high staff retention
  • Extensive understanding of current and historical threat landscape and familiarity with the detection and containment of cyber security threats.
  • Understanding of the competitive landscape in the managed security business
  • Previous experience in leading high performances teams delivering complex managed solutions
  • Ability to recognize and analyze the customer’s security needs and an ability to provide guidance towards effective security solutions
  • High levels of security and business acumen in relation to clients’ needs and business outcomes
  • Skilled in matrix management & virtual teaming with a strong ability to motivate staff & collaborate with other members of the management team.
  • Strong communication skills, verbal and written, business and technical, as well as effective presentation skills.
  • Exceptional leadership & people management skills


Education:

We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

 

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

Share this opportunity

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely.Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.