eCommerce Conversion Analyst

Marketing Seattle, Washington


Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Position Summary:

The Conversion Marketing Team at Trupanion is looking for a seasoned analyst to join the team! We need a driven data expert who has the expertise to creatively come up with data-focused solutions to problems, mine data sources, highlight trends and opportunities, and communicate results. Successful candidates will be able to work independently, have insatiable curiosity, and share our joint passions of data and pets!

Key Responsibilities Include:
  • Information expert with the ability to understand and translate data into recommended actions.
  • Serve as the conversion team’s “air traffic control” for all things related to data and metrics that help us own the Conversion business.
  • Analyze, reconcile, and provide evaluation of extracted data.
  • Provide marketing performance reporting of results against the organization’s KPI’s, weekly, monthly, quarterly, and annually.
  • Use tools like Google Analytics, Heap, Marketo, and SiSense to analyze data daily and highlight trends to equip us in making informed decisions related to strategy and tactics.
  • Assist with the implementation of measurement tools and maintain marketing tracking and data quality as inputs to measurement tools like multi-touch attribution, customer lifecycle, lead scoring, etc.
  • Develop ad hoc analyses from start to finish: conceptualization, data gathering, analysis, presentation, and monitoring.
  • Cultivate effective working relationships with key internal business partners across the organization to build an environment of knowledge sharing.

***Please include a cover letter with your application***

Education, Registration & Certification / Experience:
  • Bachelor’s degree in finance, mathematics, statistics, or other quantitative fields
  • 3+ years of experience in data analysis
  • Experience using advanced Microsoft Excel, SQL, and statistics programs
  • Passion for guiding skills and collaborating with team members across the company
  • Strong problem-solving skills
  • Attention to detail
  • Flexibility to work independently and in a team-based environment
  • Highly driven and motivated to work in a fast-paced, high-growth environment
  • Strong understanding of business strategy, preferably with experience in marketing analytics
Benefits and Perks:
  • Bonus opportunities
  • Full medical, dental, and vision benefits at no cost to the employee
  • Four weeks paid time off
  • Five-week sabbatical after five years of employment
  • Restricted Stock Units
  • Open, casual, pet-friendly, and fun office environment
  • Free dog walking services for office pets during business hours
  • Free medical health insurance for your pet (1 dog or cat)
  • Paid time off to volunteer at nonprofit organizations
  • Free on-site gym
About Trupanion:

We’re all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.

Take a look inside our office and see for yourself:

https://www.facebook.com/Trupanion/videos/10155423763702974/

Trupanion Team DNA:

At Trupanion, we achieve great things together when we are:

  • Caring: We are kind to each other and assume positive intent.
  • Collaborative: We work together to achieve company goals (we not me).
  • Courageous: We are determined, take risks, and make bold moves.
  • Curious: We seek new information to continually better ourselves and our work.
  • Honest: We believe candid communication leads to successful teamwork.
  • Inclusive: We welcome and value all people and perspectives.
  • Nimble: We readily adapt and evolve in pursuit of progress and innovation.
For more information about Trupanion, visit http://trupanion.com/about 

Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.