Description

About Trinity Property Consultants

At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we’ve been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC’s Apartment Owner. We are building more than great places to live – we’re creating vibrant communities and meaningful careers.

The Opportunity

As an Information Technology Operations Assistant, you will support a dynamic and fast-paced Information Technology department that serves a national, well-respected real estate property management company. This role provides essential clerical, logistical, and operational support to the Information Systems team, including equipment ordering, shipping and receiving, invoice processing, cellular and mobile device management, inventory coordination, and routing IT support tickets.

This position is ideal for someone highly organized, resourceful, detail-oriented, and eager to contribute to a high-performing technology team.

What You’ll Own

Operational & Technical Support

• Computer equipment purchasing
  • Ordering and coordinating cellular service, phones, and tablets
  • Management of mobile devices and cellular lines, plans, and tracking
  • Basic hardware configuration and equipment preparation
  • Routing IT support tickets to the appropriate technicians or departments
  • Data entry and updates for inventory and ticketing systems

Purchasing, Vendors & Logistics

• Creation of purchase orders
  • Invoice processing
  • Vendor account management, including AP account responsibilities for technology vendors
  • Shipping and receiving of equipment and materials
  • Initiation and tracking of Return Merchandise Authorizations (RMAs)
  • Coordination of warranty repairs with manufacturers and vendors
  • Scheduling and logistical coordination for equipment installations with sites and vendors
  • Expense account management for the CTO

What You Bring

• Customer Focus: Excellent customer service at all levels
  • Attitude & Drive: Positive, motivated, and eager to learn
  • Communication: Strong verbal and written communication skills
  • Tech Readiness: Familiarity with Microsoft Windows, Word, Excel, and general productivity tools
  • Organization: Efficient data entry skills with the ability to manage multiple concurrent projects
  • Problem-Solving: High degree of independent resolution

Qualifications

• Education: Bachelor’s degree preferred
• Experience: Technical exposure preferred, shipping and receiving, managing vendor accounts, and handling cellular devices

Requirements

Availability & Travel

This position may require occasional availability outside standard business hours for department needs. Limited travel may be required for company events, training, or project support. Active participation in team and company activities is expected.

Physical Demands

This position requires regular periods of sitting, standing, walking, and the use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is typical. The role may involve lifting up to 25 pounds independently. Candidates must be able to respond promptly to both visual and auditory cues and may be required to work indoors or outdoors under various weather conditions.

We Take Care of You

• Medical, Dental & Vision: Includes company-paid individual PPO-HSA plan with employer contribution; HMO options available for California residents. Dental and vision coverage is fully paid for employees; dependent coverage is available at additional cost.
  • Retirement Plans (401K): Company matches 1/3 of the employee’s contribution up to 2% of salary.
  • Life & Disability Insurance: Up to $100,000 life and AD&D coverage, plus short- and long-term disability. Supplemental plans also available.
  • Time Off: 11 paid holidays, 2–4 weeks of vacation based on tenure, and sick leave per state/local requirements.
  • Referral Bonuses: $1,000 for eligible employee referrals.
  • Volunteer Time Off: Up to 16 hours annually (8 personal volunteer hours and 8 company-sponsored).
  • Perks: Professional development, tuition reimbursement, employee discounts, and more.

Our Commitment to Belonging

Trinity Property Consultants is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes.

Ready to Join Us?

Explore what it’s like to grow your career with a company that values people as much as performance. Learn more and apply today!

Note: This job description outlines the core responsibilities of the IT Operations Assistant role. Duties are subject to change at the company’s discretion.
Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultants prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability upon request.

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