Description

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Salary: $20-$23, based on experience, plus potential for renewal bonuses & more! 

Schedule: M-F, 8:00 a.m. to 5:00 p.m.

Job Description:

We are seeking a highly organized and customer-focused Facilities Coordinator to join our team. The Facilities Coordinator will play a pivotal role in ensuring the smooth operation of facilities activities across our properties while delivering outstanding customer service to residents.

Key Responsibilities:

• Coordinate and schedule facilities tasks, repairs, and inspections across multiple properties
• Assign work orders to facilities staff and ensure timely completion of tasks
• Prioritize and escalate facilities requests based on urgency and severity
• Act as a primary point of contact for residents regarding facilities issues and inquiries
• Provide prompt and courteous responses to resident concerns and ensure timely resolution of facilities issues
• Conduct regular follow-ups with residents to ensure their satisfaction with facilities services
• Liaise with external vendors and contractors to coordinate facilities and repair services as needed
• Obtain quotes and proposals for facilities projects and negotiate contracts to ensure cost-effectiveness and quality of service
• Maintain accurate records of facilities supplies, equipment, and inventory levels
• Coordinate procurement of supplies and equipment as necessary to support facilities activities
• Provide training and guidance to facilities staff on customer service best practices and effective communication with residents
• Foster a positive and collaborative work environment that encourages teamwork and professional growth
• Additional tasks or duties assigned by direct supervisor and management team

Essential Functions:

Skills include an excellent ability to address the needs of residents, onsite team members, vendors and more. Other essential skills include but are not limited to:

• Handle high stress situations effectively
• Excellent communication skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely
• Customer service orientation
• Knowledge of state law as it relates to fair housing

Special Requirements:

Physical Demands:

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.

Attendance/Travel:

• This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

Qualifications:

Computer Skills:

• Intermediate knowledge of MS Word, Excel, and Outlook
• Prefer knowledge of the following software programs: Yardi Voyager and Entrata

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs

Education:

• High school education or equivalent is required

Professional Experience:

• Previous experience in property management, facilities management, or a related field preferred.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
• Knowledge of facilities procedures, building systems, and relevant regulations and codes preferred.
• Ability to work independently and collaboratively within a dynamic team environment.

We’ve Got You Covered!

• Medical, Vision, & 125 Plan. We cover 100% of the monthly premium costs for employee medical and vision benefits and offer a 125-plan option for dental.
• Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
• Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of coverage in case the unimaginable occurs.
• Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service. (Available after 90 days of employment, full-time employees).
• Not feeling well? We offer sick leave in compliance with state and local jurisdiction requirements.
• Referral Bonuses. We provide $1000 bonus for hires made through employee referrals.
• Volunteer Time-Off. For any volunteer opportunities that you would like to participate in we provide up to 16 hours annually for you to give back to your community.  
• Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.
• Employee Assistant Program (EAP). that includes Health Advocate and Travel Assistance Program.
• Generous Emergency On-Call. We appreciate and reward our facilities team for supporting residents outside of normal office hours in the event of an emergency.
• Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
• Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion. 

See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team