Job Description: 

• Post about our communities and resident services online (e.g. social media and forums)
• Share and respond to online reviews
• Participate in trade shows as a spokesperson for our communities 
• Network and build trusting relationships with potential residents
• Assist in organizing marketing events
• Track resident preferences and suggest advertising ideas
• Track and report on competitors’ marketing activities
• Analyze marketing sources and determine effectiveness 
• Make recommendations for future marketing sources and recognition opportunities  

Essential Functions: 

Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include but are not limited to: 

• Possess a positive attitude 
• Handle high stress situations effectively 
• Exhibit strong leadership skills 
• Excellent communication skills 
• Administrative and organizational skills 
• Time management skills and ability to prioritize wisely 
• Customer service orientation 
• Knowledge of state law as it relates to fair housing 

Computer Skills: 

• Intermediate computer and internet knowledge 
• Intermediate knowledge of MS Word, Excel, and Outlook 
• Preferred knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check 

Learning and Development: 

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs. 

Education: 

• High school education or equivalent is required 
• Marketing or Advertising Degree preferred 
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions 

Professional Experience: 

• Experience as a Brand Ambassador, Promoter or similar 
• Social media and content creation experience 

Special Requirements: 

Physical Demands: 

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. The team member will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. 

Attendance/Travel: 

• This is a part-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.