Social Media Marketing Intern - Baltimore, MD
Description
About Us:
Since 1999, we’ve been shaping community environments and refining living spaces with one thing in mind—our resident's satisfaction. That’s why our three brands, Social Student Spaces, ReNew Apartment Communities and Arrive Luxury Communities, address every stage of life.
We also have resident programs that highlight a level of commitment and care you just don’t find every day. Through RENTsparency, Smart Apartment, Green Team and Together, we make sure transparency, customer service, technology, and more are always front and center.
Our greatest asset at Trinity Property Consultants is our team of key management professionals. We recruit the most experienced and talented associates within each local market. By providing state-of-the-art systems, training, and advancement opportunities, we empower each team member to develop stronger management and customer service skills to exceed the expectations of our residents and investors.
From student housing to luxury living to everything in between, we deliver a comfortable living environment that you’re proud to call home.
Compensation: $17 to $18 hourly, depending on experience.
Position Overview:
Trinity Property Consultants is seeking a creative, detail-oriented Social Media Marketing Intern to support our growing digital presence across multiple platforms. This role is ideal for a motivated self-starter interested in real estate, multifamily marketing, and online community engagement. We’re looking for someone who’s outgoing, takes initiative, and enjoys connecting with other students. In this role, you’ll create content, build campus relationships, and help more students get to know our apartment community.
The Social Media Marketing Intern will play a key role in managing community-focused social platforms, monitoring online sentiment, and supporting lead generation efforts across Facebook, Instagram, TikTok, Reddit, and other emerging channels.
Key Responsibilities:
- Stay up-to-date on social media and Gen Z trends.
- Create, produce, and edit visually appealing static and short-form video content focused on brand awareness and lead generation on TikTok, Instagram, and Facebook
- Tailor content and messaging to different audiences (i.e. freshmen, upperclassmen, graduate students, and parents).
- Respond to Direct Messages in a timely, professional manner
- Monitor and engage with relevant conversations on Reddit, tracking sentiment and identifying trends
- Assist with reputation management by monitoring comments, reviews, and community discussions
- Track performance metrics including engagement, reach, leads, and response times
- Conduct proactive outreach via TikTok, Instagram, and Facebook to engage prospective renters
- Build relationships with campus organizations, local businesses, and students for social media content and outreach partnerships online and offline
- Assist with planning and attending resident events, engaging tabling opportunities, and effective on and off campus outreach campaigns
Qualifications:
Essential skills include but are not limited to:
- Comfortable on camera
- Currently pursuing a degree in Marketing, Communications, Business, Real Estate, or related field
- Strong understanding of Facebook, Instagram, TikTok, and Reddit platforms
- Strong understanding of college students’ interests to help plan well-attended resident events, engaging tabling opportunities, and effective outreach campaigns.
- Excellent design skills in Canva
- Excellent video/photo editing skills in their program of choice (Canva, CapCut, Lightroom, VSCO, etc.)
- Excellent written communication skills
- Professional and customer-service-oriented tone
- Highly organized with strong attention to detail
- Comfortable analyzing basic engagement metrics
- Ability to manage multiple properties and tasks simultaneously
Preferred but not required:
- Experience managing social media accounts (personal or professional)
- Familiarity with Sprout Social
- Interest in multifamily real estate or property management
Education:
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
Physical Demands:
- The intern will be required to sit regularly, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The intern may occasionally be required to climb. The intern will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
Attendance/Travel:
- Internship may require availability to work some nights and weekends. Regular attendance and active participation at company functions and events may also be required.
Intern's Professional Expectations:
- Always be professional
- Demonstrate punctuality, perfect attendance and a positive attitude
- Be dependable, organized and make good judgments
- Display the initiative and the ability to learn
- Maintain a good working relationship with peers
To learn more about Trinity Property Consultants, take a look at our brochure, check us out on Youtube, or visit us at https://www.trinity-pm.com/internship-program