Triage Partners, LLC Careers

OSP Quality Control Technician

Who We Are:

Benton Triage is a trusted, reliable, and reputable leader in aerial and underground FTTH/FTTP construction. With over 20 years of experience building and maintaining fiber optic and legacy communication systems, our dedicated, expertly led teams deliver exceptional quality, safety, and customer service. We’ve partnered with many of the nation’s largest MSOs on projects spanning urban metros, rural communities, and diverse markets.  Our employees are at the heart of our success. We offer a rewarding pay package, hands-on experience, and pathways for career progression in a supportive, team-oriented environment where every project matters.

As a member of our Team, you must be:

• Quality-driven – Trusted resources, providing quality services without question.
• Team-oriented – Collaborative and cohesive, demonstrating relationships matter.
• Innovative – Providing solutions and critical thinking, with an innovative approach.

Job Summary:

The OSP Quality Control Technician is responsible for reviewing and evaluating construction projects, including: using the plan design against new build, span and drop replacements (if needed), risers, aerial installations, bonding and grounding of the strand (messenger), proper installation of any ADSS self-supporting fiber-optic cable, splice cases and cabinets, splitters and XWDM (Wavelength Division Multiplexing), underground installations (bores, vaults, and trenches) and MDU lockbox replacements.

Responsibilities:

● Document redlined as-built information on construction plans. Participate in weekly planning meetings with District staff to review current projects, upcoming projects, schedules, and resources.

● Organize and prioritize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule.

● Maintain positive relations with the public, jurisdictional agencies, general construction services contractors and District staff.

● Perform under the responsible charge of the Construction Manager and Project Manager.

● Enforce the company’s safety program so that the company safety objectives are achieved.

● Before work begins, perform site surveys of as-built and proposed projects and complete associated red-line documentation to guarantee that the work to be done is doable.

● Perform construction inspections for quality control in accordance with customer’s Technical Quality Assurance (TQA) standards.

● Maintain accurate records.

● Verify that property restoral is consistent with customer’s standard practice.

● Document (in still image and/or video) that aerial construction, underground vaults and cabinets have been built and installed as specified by customer.

● Prepare work orders to resolve any element in the plant that does not meet specifications.

● Communicate with Project Manager or designated Supervisor regarding concerns about construction progress.

● Ability to work weekends or a second shift as the business needs dictate.

● Adhere to industry specific local, state, and federal regulations, as applicable.

● Know, understand, and follow company policies.

● Perform other duties as requested by supervisor.

Qualifications:

All positions require participation in the federally compliant FMSCA drug and alcohol testing program. This includes both pre-employment and ongoing random testing.

● Five (5) years of experience in the construction, maintenance, and repair of the outside plant (OSP) that supports telecommunications services (Telephone, CATV, and High- Speed Internet)

● 1+ years Maintenance Technician or equivalent work experience

● Construction work experience preferred.

● Working knowledge of safe construction practices used in building aerial and underground communications networks.

● Demonstrated problem solving and analytical thinking skills.

● Knowledge of standard industry practices, work orders, and scheduling processes

● Knowledge of N.E.C and N.E.S. C. for communications for outside plant and construction practice and inside and around buildings.

● Ability to read, write and speak the English language to communicate with employees, customers, and suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner.

● Ability to read and interpret area maps, general system layouts from blueprints and system maps.

● Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers.

● Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders, and tool belts.

● Ability to perform job from high places (i.e., poles, ladders, and roofs)

● Ability to safely use weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment.

● Ability to accurately measure distances, using tapes or other measuring devices.

● Ability to take and produce clear and sharp photographic and video documentation of work performed in the field.

● Ability to carry, climb and operate extension ladder, (approx. 32 ft. high and 50 pounds)

● Ability to differentiate between different sizes and colors of wires.

● Ability to operate appropriate computer or test equipment associated with position (e.g., signal level meters, ohm meters, etc.)

● Ability to work while standing 50-70% of the time.

● Ability to operate machinery used for underground/overhead cable installation.

● Knowledge of basic mathematics and electronics

● Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) preferred.

● Must have proficient working knowledge with computer programs such as Microsoft Office, MS Outlook, and computer operating systems.

● Very strong organization, communication, and leadership skills

● Problem-solving skills necessary to assess technical problems, estimate work hours, and identify required materials.

● Perform duties independently by exercising discretion and sound judgment.

● Valid driver's license with satisfactory driving record within company required standards.

WORK ENVIRONMENT:

● Office and field environment

● May be exposed to dust, dirt, noise, insects, rodents, pets, and cleaning solutions.

● Work outdoors in all kinds of weather and at all times of the day or night.

● Work performed may be within 30 feet of power lines and electricity.

● May need to travel in inclement weather.

Perks of Working at Benton Triage:

• Comprehensive benefits package, including but not limited to medical, dental, vision, and life
• 401K with Company Match
• Dependent Care Flexible Spending Accounts (FSA) 
• Paid Sick Time
• Holiday Pay
• Paid Vacation Time
• Career advancement opportunities
• Continuous training and personal development opportunities
• A quality Employee Recognition Program

Employment with Benton Triage, LLC is contingent upon successful completion of our background check and drug screen process.