Claims Analyst, APO (Asbestos, Pollution & Other Health Hazards)

ClaimsHybrid Remote, Manchester, New Hampshire United States



Claims Analyst, APO

Full-time Remote and Hybrid (Manchester, NH) Opportunities Available

RiverStone is seeking individuals to join a growing and dynamic team tasked with changing the future of the national mass tort and pollution litigation through thoughtful, creative claim handling, litigation strategies, and system-wide initiatives. 

Why RiverStone?

RiverStone comprises insurance, reinsurance, and service companies specializing in the management of legacy and run-off insurance businesses and portfolios.  With a highly skilled and diverse team of professionals from various disciplines, RiverStone has amassed unrivaled insurance industry and regulatory experience, and is a recognized market leader in the resolution of complex insurance claims arising from multiple lines of business, including asbestos, pollution, molestation, and other health hazards, construction defect, and major bodily injury liabilities. 

At RiverStone, we are hard-working but believe in having fun – at work!  RiverStone is a Great Place to Work® and provides an exciting and fun work environment with regular opportunities to engage with your team for enrichment and team building events.  We are also committed to fostering an environment in which diversity of every type can flourish and every associate is positioned to thrive.  We welcome and celebrate diverse and talented individuals who bring unique perspectives, expertise and experience to collaborate with our team to craft unique strategies and drive exceptional results.  RiverStone is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, LGBTQ+, national origin, gender identity, disability, protected veteran status, and any other characteristic protected by law.  We value diversity, equity, inclusion, and want all employees to feel like they belong at RiverStone.

You deserve more than just a paycheck.  RiverStone has competitive compensation and benefits packages, including an exceptional health benefits program, potential for an annual financial reward based on both individual and company performance, company-matched 401k plan, flexible work arrangements, paid parental leave, adoption assistance/reimbursement, pre-tax flexible spending accounts for healthcare and dependent care, and a generous employee stock purchase plan through RiverStone’s parent, Fairfax Financial.  We also pay attention to your individual needs and offer tuition reimbursement, health and wellness programs, time off for charitable endeavors and a generous charitable giving company match, a sabbatical program after 10+ years of employment, and site-specific perks available including an on-site gym, casual dress code, free lunch Fridays, and more!

The Opportunity

Reporting to the Unit Manager, the Claims Analyst will directly handle claims, including asbestos, pollution, molestation and other health hazards (APO).  Day to day activities will include: coverage analyses, liability and damage investigations, comprehensive evaluations, litigation management, negotiation, mediation participation and trial attendance as cases require.  Potential responsibilities may include special projects and participation in due diligence efforts to evaluate potential new business acquisitions.


  • Review loss notices; confirm and interpret policy coverages; establish adequate reserves; and investigate and handle claims involving primary and excess coverages
  • Responsible for assignment to and control of work of defense counsel, assignment of expert witnesses, and interfacing with peer carriers, including design and execution of defense and indemnity contracts, evaluation of liability and damages, and participation in settlement conferences
  • Ensure proper file setup, reserving, general handling and application of company procedure and coverage interpretation philosophy
  • Participate in developing claims handling techniques, including defense coordination, expense control, and strategy
  • Provide specific claims information to senior management relative to all new notices of loss and maintain specific financial and general statistical records which are used for reporting to management
  • Maintain diary control of reported cases to ensure maintenance of proper resources to reflect the company’s exposure and adequate notice to reinsurers, and recovering of specific amounts when payment exceeds the company’s retention
  • Perform special projects and assignments related to area of authority


  • Minimum of 5 years of experience handling commercial line and/or multi-line claims or comparable experience
  • College Degree (4-year) required
  • Excellent analytical, interpersonal, and communication skills, both written and oral required
  • Proven track record of working independently and meeting assigned deadlines
  • 5-10 years handling complex claims and coverage issues preferred
  • JD, DPCU, SCLA, CCLA desired

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