Job Title

Associate Facilities Technician

Location

Manchester, NH

Summary

Responsible for assisting in maintaining the facility; and/or working closely with building management and vendors to keep the facilities in working order and safe for employees and visitors.

Essential Functions

• Participates in small building projects and assists the Facilities Coordinator with larger renovation projects.
• Moves furniture and/or office supplies.
• Performs semi-skilled and skilled carpentry, painting, electrical, plumbing, and sheetrock projects as needed. 
• Assists the Facilities Coordinator with preventative maintenance work.
• Respond to customer requests, monitoring heating and AC in the building.
• Operates a variety of hand and power tools.
• Performs a variety of electrical repairs and maintenance such as replacement of switches, lighting systems, and generators.  Assists the Facilities Coordinator in replacing damaged or worn electrical components and takes corrective action.
• Prepares surfaces for staining, frosting, and painting, and applies product to the building's interiors and woodwork.
• Performs general building maintenance- constructs and repairs shelves, cabinets, countertops, and furniture as needed.  Repairs carpets and tiles as necessary.  Repairs doors and ceilings.
• Plumbing- Assists the Facilities Coordinator with installing, repairing, and maintaining plumbing fixtures such as faucets, sinks, toilets, and water heaters.
• Makes and distributes keys.
• Inspect the facility regularly to determine renovation needs and/or safety.
• Breaks down and sets up for large meetings.
• Establishes and maintains effective working relationships, both internally and externally.

Organizational

• Develops creative ideas and solutions to real-time business problems and/or business opportunities; takes reasonable, calculated risks even if failure is possible.
• Empowers self and teammates to continuously improve RiverStone’s business processes/ systems and develops and escalates ideas and solutions.
• Consistently delivers superior customer service to both internal and external business partners.
• Demonstrates alignment with RiverStone’s Commitments.
• Prioritizes and organizes work in a self-directed manner.
• Attains and maintains knowledge of the assigned department.
• Performs other duties as required, including supporting and coordinating with other department colleagues.

Required Skills

• Knowledge of carpentry, plumbing, heating, electrical, and painting.
• Excellent customer service skills.
• Effective verbal and written communication skills.
• Operating tools and equipment in a safe manner.
• Making match calculations for measurement of materials.
• Basic computer skills including Outlook and service desk logging system.
• Customer service oriented with the ability to develop long-lasting relationships with internal and external business partners.

Experience

• 1-3 years of general maintenance work required.

Required Education

GED or High School Diploma preferred.

Travel

Local travel to vendors is required.

Work Environment / Physical Demands

Work is regularly performed in a combination of office, shop, and outdoor environments and can be exposed to dust, odors/fumes, and noise.  Performs a variety of tasks that require sitting, standing with movement, walking, bending/stooping, crawling, climbing, reaching above and below the shoulder, crouching, kneeling, pushing/pulling, and lifting objects of up to 50 pounds.

Other Duties (Disclaimer Statement): RiverStone retains the right to change or assign other duties to this position as needed, or other duties or responsibilities may change or be assigned as needed.

Core Competencies

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Problem-Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.

Sizing Up People: Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.

Ethics and Values: Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Diversity, Equity, Inclusion & Belonging

RiverStone Resources, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ+, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.

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