Trek University Website Admin

Marketing Waterloo, Wisconsin


Description

Trek University Website Admin job description:

 

The Trek University Website Admin works closely with both the retail and marketing departments to deliver a full curriculum of online training to our global network of bicycle retailers. The successful candidate will create a future where exceptional cycling experiences are cultivated in amazing brick-and-mortar retailers. This position requires an optimistic, figure-it-out attitude and drive to complete a variety of complex and mundane.

 

Trek University Administration

  • Administrates the back end of Trek University’s global training websites
  • Load and remove content across all Trek U platforms
  • Manage and track content through the creation and distribution process
  • Manages global site organization, content/imagery, and layout
  • Trains internal staff and retail store managers to use site admin
  • Tracks global participation in content consumption and contests
  • Maintains global retailer database

 

Reporting

  • Works with Business Intelligence to develop reporting systems and standards
  • Creates monthly training engagement reports
  • Delivers custom training activity reports as requested
  • Builds purchase, promotion, and contest reports

 

Website development

  • Drives the development of new features and function for Trek University to improve user experience
  • Works with internal stake holders and external vendors to envision the future of the platform, shape the plan to get there, and execute to completion.  

 

Communications

  • Coordinates with global team to ensure training site & content is accurate, timely, and locally relevant to all markets
  • Wrangles Business Intelligence, sales, IT and web development teams to improve Trek University’s user experience and program effectiveness

 

Hospitality

  • Provide exceptional service and care for all internal and external Trek U customers making them wildly successful
  • Support the Retail Training Team during remote and in person training

 

Essential skills that a successful Trek University Website Admin will need:

  • Aptitude to balance multiple projects and timelines simultaneously with a whatever-it-takes attitude to meet deadlines
  • Humility to admit what you don’t know and resourcefulness to figure it out
  • Ability to work with multiple teams, departments, and cultures
  • Wizard-level Microsoft Excel expertise
  • Strong communication skills. Ability to communicate web dev language in simple terms and to communicate with Trek employees across the globe

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish


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