Manager, Mortgage Loan Officers
Description
Summary: Travis Credit Union’s (TCU) Manager, Mortgage Loan Officers is the ambassador to TCU members for mortgage products. This role leads a diverse sales team in business development and successful closure of mortgage loans while handling complex loan applications and maintaining key client relationships.
Profile:
- Team Management
- Supervise, mentor, and train a team of loan officers to achieve individual and team production goals
- Assign workloads and monitor performance to ensure team goals are met
- Conduct regular performance evaluations and provide constructive feedback
- Promotes a work environment that encourages involvement, initiative and teamwork. Builds career development paths for assigned staff.
- Implement and oversee quality control measures for loan processing
- Loan Origination and Processing
- Handle complex and high-value loan applications
- Evaluate applicants' financial status, credit, and property evaluations to determine loan eligibility
- Negotiate loan terms and structure deals within company guidelines
- Ensure compliance with all relevant laws, regulations, and company policies
- Business Development
- Develop and maintain relationships with key clients, real estate professionals, and other referral sources
- Represent the company at industry events and conferences
- Identify market opportunities and contribute to the development of new loan products
- Operational Excellence
- Collaborate with underwriting, processing, and closing teams to ensure smooth loan transactions
- Monitor industry trends and competitor activities to inform strategic decisions
- Contribute to the development and implementation of department policies and procedures
Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficiency in loan origination software and financial analysis tools.
- Strong knowledge of credit, credit scores and underwriting.
- Excellent analytical and math skills to help determine the best financial course of action for members.
Reporting and Experience:
- Reports directly to Home & Consumer Lending Leadership
- Management oversight of external Mortgage Loan Officers
- BA/BS in Finance, Business related field, or equivalent experience
- Active Mortgage Loan Originator (MLO) license
- 7+ years of experience as a loan officer, with at least 3 years in a senior or management role
- Proven track record of meeting or exceeding loan production targets
- Extensive knowledge of mortgage products, underwriting guidelines, and regulatory requirements
Compensation: Base + Commission.
Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.
At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that insures their health and welfare safety which allows our employees to focus on the financial welfare of our members and the credit unions objectives. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts!
Travis Credit Union is an Affirmative Action Employer
EOE/Individual with Disability/Veteran Status