Assistant General Manager
Description
The Assistant General Manager supports the General Manager in directing the overall location's performance providing public transit services. The Assistant General Manager is responsible for the day to day operations of the contracts, facility and safety of personnel and passengers, customer service and managing the financials.
Responsibilities:
- Day to Day Operations Management
- Provides strategic planning and direction to the operation
- Manages contract compliance
- Has shared responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility
- Oversees and manages drivers, dispatchers, supervisors, and customer service representatives
- Create and review reports monitoring performance, efficiency, and profitability
- Other duties as required
Education, Licensing, and Certifications:
- High School Diploma or GED required
- Bachelor’s degree or equivalent in Business Administration, Logistics, Transportation or related field preferred.
Experience:
- 3+ years of supervisory or management level experience in the passenger transportation industry
- Labor relations experience preferred
Skills and Knowledge Required:
- Knowledge of relevant federal and state employment laws
- Thorough knowledge of laws, ordinances and regulations underlying the transit operation
- Thorough knowledge of the methods of operation of the transit system’s staff and operational departments
- Ability to deal with state and local government
- Ability to manage cost control and financial/budget experience handling multiple locations
- Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
- Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
- Ability to organize and perform work efficiently; strong attention to details
- Ability to work effectively with labor; including labor grievances and negotiations
- Maintain CDL with applicable endorsements
Travel requirement (as a percent): <5% travel between properties and for meetings and outside training
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- 100% of work is accomplished indoors and in air conditioned or well ventilated facilities
- Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
This position is subject to background testing and drug screening.
Transdev is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.