Scheduler
Description
Scheduler
Transdev in Phoenix, AZ is hiring a Scheduler. Our Schedulers are responsible for preparing daily service performance, ensuring timely and accurate processing of trip schedules. This role focuses on operational efficiency and delivering high-quality results. As a Scheduler, you will not only help drive operational excellence but also contribute to meaningful advancements in transportation that impact our community. We are seeking customer service-oriented professionals who are dedicated to excellence.
Transdev is proud to offer:
- Competitive compensation package of minimum $24.00 - Maximum $27.50
Benefits include:
- Paid time off & Vacation
- Paid Sick Days
- Holidays
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
- Manage and adjust daily route schedules to maximize route efficiency
- Demonstrates excellent team spirit and internal customer service
- Demonstrate customer service to individuals and representatives regarding subscription services, external groups and persons
- Directly responsible for the scheduling of drivers
- Successfully enters data and tracks data
- Coordinate with management to improve service delivery, streamline and improve processes and trip scheduling
- Maintains data including file back-ups and documentation files.
- Maintains confidentiality of all information
- Other duties as required.
Qualifications:
- High school diploma or GED equivalent
- Working knowledge and proficiency with Microsoft Word, Excel and Access, and good aptitude to learn specialized software
- Ability to read, understand, and interpret instructions, policies, and procedures
- Excellent written and oral communication skills
- Ability to organize and perform work efficiently, strong attention to details
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities
- Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and 29 candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.