Administrative Assistant II - WeRIDE Avondale, Goodyear, Surprise Microtransit Services
Description
Administrative Assistant II
The Administrative Assistant reports to the Project Administrator and will assist with clerical/ office related tasks, customer service follow-up and other duties as assigned by the Project Administrator.
Job Specifications:
- Ensure all required city and location reporting is complete and on-time.
- Reconciles passenger fares and completes appropriate reporting for the cities/ invoicing process.
- Reconciles Operator trip sheets for to ensure complete and accurate documentation/ billing.
- Assists the Manager of Service Management with completion of the weekly customer comment report.
- Greet visitors to the facility offices or by phone .
- Reconciles payroll data entry and monitors employee punch in’s/ punch outs.
- Reconciles employee attendance tracking.
- Plan meetings and take detailed notes.
- Develop and maintain a filing system.
- Manage other duties to support the operation such as ordering office supplies, cleaning supplies, etc..
- Other duties as assigned or as required.
Related Experience:
- The Ideal candidate will have a minimum (1) years’ experience in a fast paced office setting, understands Microsoft applications (i.e. Excel, Word, PowerPoint, Outlook).
Knowledge of:
- Microsoft Office 365.
- Service marketing.
- Customer service.
- Timekeeping systems such as ADP E-Time.
Abilities To:
- Work independently to perform a variety of functions while working in a dynamic environment with changing priorities to meet established deadlines.
- Demonstrate analytical skill and high level of discretion and judgement to support and inform decision making processes.
- Establish cooperative working relationships and communicate effectively with internal and external staff, both verbally and in writing.
- Exhibit problem-solving skills and exceptional customer service.
- Has the desire to care for the organization's well-being and for the co-workers he/she interacts with.
- Be open to collaborate and work in a team-oriented and helping environment.
- Possess a positive attitude, and ability to practice good judgement, while open to receiving/providing feedback.
- Foster a culture that values critical thinking and problem solving; and encourages constructive feedback and engagement.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
For more information please visit our website atwww.transdevna.jobs