Dispatcher
Description
Our dispatchers will enjoy:
· $19.25/HR
· Team-oriented Environment
· A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.
Our Dispatchers are responsible for:
· Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
· Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
· Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
· Manages daily service by reviewing route performance and proactively responding to situations that impact customer service. At times might be required to drive sedan cars to meet demand
To qualify as a Dispatcher, you’ll need:
· High School Diploma or equivalent. Appropriate vehicle license preferred.
· 3-5 years experience.
· Basic knowledge of radio dispatch equipment, excellent communications and customer service skills.
· Ability to work under time constraints and deadlines.
· Previous terminal operations, dispatch, or driver experience preferred.
· Computer Literate
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
For more information please visit our website at www.transdevna.jobs
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment