Vice President, Field Human Resources

Store Support Center Bethesda, MD


About the Role:

As the Vice President, Field Human Resources, you will develop and implement human capital strategies for the Total Wine & More Store Operations organization. You will provide thought leadership and strategic counsel to our Store Leaders and Executive team to implement our People Critical Priorities and ensure our business objectives are met.  You will oversee a team of Regional HR Business Partners and support over 7,000 team members for a $5+ billion-dollar growth organization.  You will report to the Senior Vice President of Human Resources, and be based in our Store Support Center located in Bethesda, MD. 


 Develops and implements HR strategies to support the Company’s long-term strategy and yearly key initiatives
 Fosters and maintains a strong relationship with key business partners; Chief Stores Officer, SVP of Store Operations, Regional Vice Presidents and key senior leaders across the organization
 Provides strategic guidance to address human capital issues affecting Store Operations and the field organization
 Provides thought leadership and partners with business and HR leadership to address organizational issues affecting business performance
 Stays current on all legislative changes impacting the stores and ensures the appropriate change management tactics are in place as best practices or policies are implemented

Talent Acquisition:
 Develops strategies and tactics to ensure the organization has the necessary talent to meet growth objectives
 With support from the Talent Acquisition team, ensure business processes and tools are in place to enhance HR operational efficiency, enhance selection, and improve the candidate experience
 In partnership with field leadership and HR Operations, ensures all new store staffing and training processes are in place to open our stores on time with quality talent

Talent & Succession and Organization Effectiveness:
 Works in partnership with HR Senior Leadership to design, develop and execute the Company’s pay for performance strategies
 In partnership with the Chief Stores Officer and SVP HR, develops talent development strategies to accelerate our talent pipeline
 Identifies field talent gaps and works with senior leaders to meet business needs
 Provides feedback and development opportunities for the Regional HR Business Partners.
 Works with Chief Stores Officer to design organizational structures, roles & responsibilities, and HR processes that allow the Company to leverage our size and scale and be more efficient and effective as we increase store count

Talent Retention:
 Leads engagement strategy & initiatives in partnership with Chief Stores Officer and the RHRBPs, addressing identified opportunities
 Assists the compensation and benefits team to develop progressive and pro-active programs that assist in attracting and retaining top talent
 Designs and develops Employee Relations policies and procedures for the stores; analyzes adverse trends, and develops and implements programs/actions to ensure a healthy work environment
 Works with leaders and HR team to look at adverse trends in turnover and develops and executes strategies to address issues

About You:

          10+ years of Human Resources experience in multi-billion-dollar growth retailer at a Director or above level

          BS degree in Human Resources, Business, or equivalent years of experience (Retail preferred)

          Ability to travel to stores up to 40% of time

          Track record of solving complex organizational talent related challenges with a strong talent assessment and skill capability to help others grow their teams

          Demonstrated agility and leadership in change management organization

          Strong experience with job design, workforce planning, recruitment, and talent development

          Strong talent assessment skills and ability to help others grow their teams

          Demonstrated ability in developing diverse, high-performing teams in a complex environment

          Deep understanding of the business you support including functional/operational knowledge

We offer

  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability & life insurance coverage
  • Paid parental leave
  • College tuition assistance
  • Career development & product training
  • Consumer classes
  • & More!


Grow with us

Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at!

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.