Store Manager

Stores Knoxville (Shops at Turkey Creek), TN


Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one of a kind, and amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.


As a Store Manager, you’ll create a team environment which fosters inclusivity and positive connections. In this role, you’ll be responsible for directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development. 


What You’ll Do: 


    Ensure that your store achieves company objectives and KPI goals 

    Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling

    Recruit, develop and train top talent who are sales, customer, and fashion-focused 

    Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty

    Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop

    Maintain an effective and open line of communication with District Manager and HQ partners


What You’ll Need: 


    At least 1 - 2 years of specialty/apparel retail management experience with proven ability to lead teams to success 

    High School diploma, GED or equivalent experience. College degree is a plus

    Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.

    Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success

    Be fashioned focused and stay on top of current trends


Physical Requirements (with or without reasonable accommodation)

    Able to stand and walk around during scheduled hours.

    Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 pounds.

    Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.


What You’ll Get:


    A competitive benefits package including medical, dental, vision, mental health resources, 401k with company match, employee stock purchase program (ESPP), life insurance, short-term and long-term disability, vacation and sick time available, paid company holidays and jury duty 

    Additional perks include: monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program


The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.


Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Consumer Privacy Act Applicant Notice (CCPA): https://careers.jobvite.com/hottopic/torrid/Applicant-CCPA-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf