Product Manager, Ecommerce

Internet/E-Commerce City of Industry, California


At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

The Product Manager, Ecommerce is integral to defining and executing on a product vision that takes Torrid Ecommerce to the next level. The Product Manager, Ecommerce will champion the customer, and seek to make measurable improvements to the experience that deliver incremental business results.

What You'll Do:

  • Drive the evolution of a strong and innovative e-commerce experience, appropriately balancing quality, innovation, business impact, and customer experience
  • Define and deliver significant impact to our customer and to our business, as measured through both quantitative and qualitative measures
  • Scope, develop, and communicate an enhancement roadmap for ecommerce
  • Collaborate cross-functionally with partners from merchandising, creative, marketing, and IT to gain input and buy-in on prioritized initiatives 
  • Deliver a best in class ecommerce customer experience
  • Ensure we extend beyond technology delivery and consider the full scope of impact to business process
  • Write user stories and requirements as part of the product development lifecycle that directly support the primary objectives of the project
  • Participate in cross-functional teams during the entire lifecycle of product developments, including deployment and post-deployment activities
  • Proactively identifies problems that arise in the project, outlines options, recommends solutions and escalates as needed
  • Partner closely with Project Management, Subject Matter, Experts, and IT to deliver against defined business requirements

What You'll Need:

  • 3+ years of experience in a eCommerce product management / product owner role 
  • Strong understanding of agile development methodology, and the ability to define requirements as user stories
  • Deep knowledge of web technology fundamentals, including mobile and app
  • Confident communicator who can interact proficiently across the spectrum of non-technical stakeholders, executives, and technology professionals

What You’ll Get:

  • A culture where people are accepted and encouraged to be who they are.
  • Our open floor plan allows for a creative, collaborative and fun environment.
  • Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
  • Comprehensive wellness package including, medical, dental, vision, FSA and on-site, chiropractic and massage therapy services as well as fitness and yoga classes.
  • Generous 50% employee discount and access to employee-only sales.
  • Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
  • Child Care Discount at participating locations.
  • Tuition reimbursement program
  • Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
  • On-site gym, basketball court and car wash service. Commuter benefits. Discounts on cell phones, and computer purchases, entertainment tickets and more.
  • Pet insurance for your fur babies.
  • Work and learn alongside industry leading executives while making huge strides in impacting the lives of women.
  • You’ll be challenged and grow. Opportunity for upward mobility available at all levels of the organization. 

Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify Poster:
Eligibility to Work Poster (English):
Eligibility to Work Poster (Spanish):
California Consumer Privacy Act Applicant Notice (CCPA):
EEO Poster: